Monique Barr
Riverside
Summary
Dynamic customer service professional with experience at Set Free Christian Ministry, excelling in high-pressure environments. Proven ability to resolve customer complaints and enhance engagement through effective communication. Skilled in cash handling and maintaining transaction accuracy, while fostering relationships that drive repeat business. Adaptable and committed to safety and service excellence.
Overview
6
6
years of professional experience
Work History
Concessions Worker
Set Free Christian Ministry
03.2021 - 06.2024
- Consistently provided friendly service to promote better customer engagement.
- Followed advanced COVID-19 safety protocols, keeping customers, and colleagues safe despite pandemic conditions.
- Maintained clean, organized workspace according to operational standards.
- Responded to customer complaints to help resolve issues.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Worked with team to provide stellar service during busy periods and meet customer demands.
Cashier
Veterans Administration
12.2018 - 04.2020
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Bureau of Security And Investigation Services
Strong Arm Security
Moreno Valley, CA11-2024
High School Diploma -
Shadle Park
Spokane Wa05-1982
Skills
- Customer service
- Stress tolerance
- Comfortable standing for long time periods
- Effective communication
- Basic math
- Customer response
Timeline
Concessions Worker
Set Free Christian Ministry
03.2021 - 06.2024
Cashier
Veterans Administration
12.2018 - 04.2020
Bureau of Security And Investigation Services
Strong Arm Security
High School Diploma -
Shadle Park
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