Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ethan James Bryan

Windsor,ON

Summary

Dynamic and reliable concessions worker at Serena, recognized for delivering exceptional customer service and maintaining high cleanliness standards. Proven ability to handle cash transactions accurately while fostering teamwork and collaboration during busy events. Skilled in food safety compliance and adept at managing customer needs effectively.

Overview

3
3
years of professional experience

Work History

Concessions Worker

Serena
10.2024 - Current
  • Consistently provided friendly service to promote better customer engagement.
  • Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
  • Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
  • Maintained clean, organized workspace according to operational standards.
  • Communicated with customers to prepare food items and drinks, complying with requests and preferences.
  • Collaborated with team members to ensure smooth operations during high-traffic events.
  • Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced register.
  • Worked with team to provide stellar service during busy periods and meet customer demands.
  • Monitored inventory and notified management of deficiencies or shortages.

Basketball Activation Team Volunteer

Riley
09.2022 - Current
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Education

No Degree - Currently in Grade 11

École Secondaire Catholique L'Essor
Tecumseh, ON

Skills

  • Customer service
  • Cleanliness maintenance
  • Professionalism and courtesy
  • Teamwork orientation
  • Food safety
  • Surface cleaning
  • Cash handling proficiency
  • Food preparation
  • Stress tolerance
  • Equipment operation
  • Safety monitoring
  • Reliability and punctuality
  • Menu memorization
  • Supply management
  • Point of sale operation
  • Salesmanship
  • Sanitizing
  • Hygiene standards
  • Order coordination
  • Basic math
  • Cash handling
  • Payment processing
  • Food safety compliance
  • Cleaning and sanitation
  • Restaurant operations
  • Fast and efficient service worker
  • Team member training
  • Workspace maintenance
  • Reliable and punctual
  • Organized multi-tasker
  • Effective communication
  • Food handling safety
  • Engaging personality
  • Food handling
  • Customer response
  • Customer order fulfillment
  • Late-night shift availability
  • FLUENT IN LANGUAGE
  • Good with numbers and math
  • Food safety and sanitation
  • Interpersonal skills development
  • Conversant in language
  • Customer traffic management
  • Proven leader
  • Delivers exceptional customer service
  • Comfortable standing for long time periods
  • Point-of-sale system
  • Stress management techniques
  • Excellent multi-tasker
  • Reliable team worker
  • Dish preparation
  • Cleaning and organization
  • Cleaning
  • Teamwork and collaboration
  • Decision-making
  • Inventory
  • Attention to detail
  • Customer transactions
  • Team player
  • Dependable and cooperative
  • Adaptability and flexibility
  • Multitasking and organization
  • Supply restocking
  • Resolving complaints
  • Collaboration and teamwork
  • Opening and closing procedures
  • Order taking
  • Critical thinking
  • Cleaning and sanitizing
  • Money handling
  • Cash register operation
  • Stocking and replenishment
  • Quality control
  • Food running
  • Cash register operations
  • Food and beverage preparation
  • Problem-solving
  • Data entry
  • Payment transactions
  • Equipment monitoring
  • Dishwashing
  • Food service standards
  • Customer needs assessment
  • Kitchen safety standards
  • Guest inquiries
  • Foodservice
  • Customer complaint resolution

Languages

English
Full Professional
French
Professional Working

Timeline

Concessions Worker

Serena
10.2024 - Current

Basketball Activation Team Volunteer

Riley
09.2022 - Current

No Degree - Currently in Grade 11

École Secondaire Catholique L'Essor

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Ethan James Bryan