Monique Azzi
Ottawa,ON
Overview
7
7
years of professional experience
Work History
Assistant Manager
Saint Elias banquet hall
Ottawa, ON
06.2019 - 11.2023
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Help the manager with the staff schedules, and payrolls.
- Stock service areas with supplies such as coffee, food, tableware, and linens.
Administrative Assistant
Interlace Sounds
Ottawa, ON
05.2018 - 11.2023
- Answer phone calls and direct calls to appropriate parties or take messages
- Organized large parties and events ranging from 20-200 people
- Answer customers emails for reservations and complains.
Baby-sitter
Childcare worker
Ottawa, ON
04.2017 - 05.2022
- Observe and monitor children's play activities.
- Assist in preparing food and serving meals and refreshments to children
- Taking care of kids with age ragging (newborn to 13 years old)
Cashier/ Garnisher
McDonald's
Ottawa, ON
05.2018 - 07.2019
- Receive payment by cash, credit cards, vouchers.
- Assist customers by providing information and resolving their complaints
- Answer customers' questions, and provide information on procedures or policies
- Deliver Perfect Guest Experience by ensuring all standards are being executed
Education
Health science -
University of Ottawa
05.2025
High school diploma -
École secondaire catholique Franco-cite
06.2019
Skills
- Able to quickly and confidently communicate with guests to establish their needs
- Strong decision-making skills and the ability to prioritize and plan effectively
- Mastery of Microsoft Office programs (Words, Excel, and PowerPoint)
- Excellent communication and selling skills in three different languages (English, French and Arabic)
References
References available upon request
Timeline
Assistant Manager
Saint Elias banquet hall
06.2019 - 11.2023
Administrative Assistant
Interlace Sounds
05.2018 - 11.2023
Cashier/ Garnisher
McDonald's
05.2018 - 07.2019
Baby-sitter
Childcare worker
04.2017 - 05.2022
Health science -
University of Ottawa
High school diploma -
École secondaire catholique Franco-cite