Overview
Work History
Education
Skills
References
Timeline
Generic

Monique Azzi

Ottawa,ON

Overview

7
7
years of professional experience

Work History

Assistant Manager

Saint Elias banquet hall
Ottawa, ON
06.2019 - 11.2023
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Help the manager with the staff schedules, and payrolls.
  • Stock service areas with supplies such as coffee, food, tableware, and linens.

Administrative Assistant

Interlace Sounds
Ottawa, ON
05.2018 - 11.2023
  • Answer phone calls and direct calls to appropriate parties or take messages
  • Organized large parties and events ranging from 20-200 people
  • Answer customers emails for reservations and complains.

Baby-sitter

Childcare worker
Ottawa, ON
04.2017 - 05.2022
  • Observe and monitor children's play activities.
  • Assist in preparing food and serving meals and refreshments to children
  • Taking care of kids with age ragging (newborn to 13 years old)

Cashier/ Garnisher

McDonald's
Ottawa, ON
05.2018 - 07.2019
  • Receive payment by cash, credit cards, vouchers.
  • Assist customers by providing information and resolving their complaints
  • Answer customers' questions, and provide information on procedures or policies
  • Deliver Perfect Guest Experience by ensuring all standards are being executed

Education

Health science -

University of Ottawa
05.2025

High school diploma -

École secondaire catholique Franco-cite
06.2019

Skills

  • Able to quickly and confidently communicate with guests to establish their needs
  • Strong decision-making skills and the ability to prioritize and plan effectively
  • Mastery of Microsoft Office programs (Words, Excel, and PowerPoint)
  • Excellent communication and selling skills in three different languages (English, French and Arabic)

References

References available upon request

Timeline

Assistant Manager

Saint Elias banquet hall
06.2019 - 11.2023

Administrative Assistant

Interlace Sounds
05.2018 - 11.2023

Cashier/ Garnisher

McDonald's
05.2018 - 07.2019

Baby-sitter

Childcare worker
04.2017 - 05.2022

Health science -

University of Ottawa

High school diploma -

École secondaire catholique Franco-cite

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Monique Azzi