Monika Sharma
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
11
11
years of professional experience
Work History
Restaurant Manager
Fitoor Indian Obsession
09.2023 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
- Carefully interviewed, selected, trained, and supervised staff.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Patrol Guard
SSG Nexus Security
09.2021 - 09.2023
- Assisted visitors by offering directions, answering questions, or alerting appropriate personnel when necessary.
- Prevented thefts by maintaining constant vigilance over high-value assets within assigned patrol areas.
- Maintained a safe environment with thorough inspections of entry points, lighting, and landscaping for potential hazards.
- Enhanced security by conducting regular foot and vehicle patrols throughout the property.
- Reduced incidents of trespassing by vigilantly monitoring surveillance cameras and access control systems.
HR-Assistant
Grape Capital Group
05.2021 - 08.2021
- Managed benefits administration, ensuring accurate enrollment and providing helpful resources for employees.
- Assisted in talent acquisition by conducting comprehensive job analyses and creating accurate job descriptions.
- Supported managers in addressing employee relations issues, providing guidance on conflict resolution techniques.
- Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
Merchandiser Handler
GAP Inc.
09.2020 - 01.2021
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
HR- Recruitment and Inventory
Rampal Scientific Dyers
01.2014 - 01.2019
- Streamlined HR processes by implementing efficient recruitment strategies and procedures, resulting in reduced time-to-fill rates.
- Mentored junior HR staff members paving way for their professional growth and development.
- Stayed current with industry trends, legislation changes, and best practices to ensure compliance in all recruitment activities.
- Reduced employee turnover, conducting insightful exit interviews and providing recommendations for improvement to management.
Education
MBA - Human Resource
Lambton College At Queens College of Business, Technology & Public Safety
01.2021
MBA - Dual Specialization
Khalsa Institute of management and technology
01.2014
BBA -
Khalsa Institute of management and technology
01.2012
High School -
Alpine International School
Ludhiana, India01.2009
Skills
- Excellent Communication skills
- Efficient time management skills
- Strong ethical sense
- Ability to lead a small group
- Strong line of communication
- Conflict resolution
- Strong command on Microsoft suite
- Inventory management
- Recruitment
- Employee Retention plans and execution
- Policy formation
- Record keeping and documentation
References
Available upon request
Personal Information
Total Experience: 4+ years of experience in core HR Operations overseas. Instrumental in building medium sized teams across multiple departments.
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Restaurant Manager
Fitoor Indian Obsession
09.2023 - Current
Patrol Guard
SSG Nexus Security
09.2021 - 09.2023
HR-Assistant
Grape Capital Group
05.2021 - 08.2021
Merchandiser Handler
GAP Inc.
09.2020 - 01.2021
HR- Recruitment and Inventory
Rampal Scientific Dyers
01.2014 - 01.2019
MBA - Dual Specialization
Khalsa Institute of management and technology
BBA -
Khalsa Institute of management and technology
High School -
Alpine International School
MBA - Human Resource
Lambton College At Queens College of Business, Technology & Public Safety
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