Summary
Overview
Work History
Education
Skills
Timeline
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Monika Monika

Scarborough,ON

Summary

Dedicated Operations Technician with 1+ years of experience in the manufacturing sector. Proven success in developing and implementing operational strategies, as well as maintaining a safe and efficient work environment. Highly skilled in troubleshooting and resolving operational issues

Overview

3
3
years of professional experience

Work History

Cellular Telephone Technician

We Move People
Toronto, Ontario
11.2022 - Current
  • Inspect and test the operation of telecommunication equipment
  • Resorting and upgrading iOS devices.
  • Performing functional testing of electronic units using diagrams, and charts and analyzing the performance of electronic components, assemblies, and systems of smartphones.
  • Performing RF diagnostics, failure analysis, and entering the analysis results in electronic complaint handling system
  • Disassembling the wireless electronic devices for their failure cause and inspection of internal components for physical and liquid damage

Shift Manager

Pizza Pizza
North York, ON
05.2021 - 05.2022
  • Hire, train, and supervise restaurant employees. Ensure all employees are working within outlined operating standards.
  • Plan work schedules for team members based on their availability.
  • Track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary.
  • Train team members to ensure safety procedures are followed while working.
  • Keep the restaurant up to date including changing menus according to the franchise standards.
  • Solicit feedback from customers concerning food, beverages, service, and improvement ideas.

Education

Post Graduation Diploma - Computing/IT

Northern College of Applied Arts And Technology
Scarborough, ON
01-2021

Bachelor of Science - Science

Khalsa College
Amritsar, Punjab, India
05-2017

Skills

  • Phone support along with Remote support
  • Ability to efficiently troubleshoot network issues and voice cabling
  • Window Server and Active Directory Knowledge
  • Great Microsoft and Excel skills
  • Time Management
  • Excellent Communication
  • Decision-Making
  • Teamwork and Collaboration
  • Problem-solving abilities

Timeline

Cellular Telephone Technician

We Move People
11.2022 - Current

Shift Manager

Pizza Pizza
05.2021 - 05.2022

Post Graduation Diploma - Computing/IT

Northern College of Applied Arts And Technology

Bachelor of Science - Science

Khalsa College

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Monika Monika