MONIKA BAINS, SHRM-CP
Ottawa,Canada
Summary
HR leader with 15 years of experience in scaling people strategies within fast-paced environments. Demonstrated success in fostering cultural change, advancing inclusivity, and establishing performance frameworks that improve employee engagement. Works closely with executive teams to facilitate strategic planning and workforce development. Dedicated to ensuring HR practices align with organizational objectives for optimal results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
HR Advisor
Multiview Financial Software Inc.
OTTAWA, ON
08.2020 - 02.2025
- Oversaw recruitment and employee lifecycle processes, including job postings and performance management.
- Championed change management initiatives that increased employee engagement from 66% to 80%.
- Developed strategic HR policies aligned with organizational objectives to drive performance.
- Led end-to-end planning of the annual staff conference for over 135 employees, managing logistics, vendors, and communications, achieving over 98% positive feedback, and strengthening culture engagement.
- Secured Great Place to Work and Canada’s Top 100 Employer accolades for three consecutive years.
- Established performance management framework emphasizing coaching and SMART goal setting.
- Improved HR systems, optimized BambooHR workflows, and leveraged tools like TechEdge, PayScale, and Comp Analyst to improve total rewards practices, enhance equity, and boost HR efficiency.
- Ensured compliance with employment regulations by monitoring internal practices and external developments.
- Aligned HR strategy with corporate governance by supporting SOC 2, B-Corp, and AOP initiatives, driving compliance, ethics, and operational accountability.
HR MANAGER
Dilawri Automotive Group
Ottawa, ON
05.2018 - 05.2020
- Partnered with VP of Operations to drive HR strategy across 10 dealerships, enhancing talent acquisition and leadership development.
- Advised senior leadership on talent management, performance metrics, and employee relations.
- Managed full-cycle recruitment and onboarding, improving retention and team ramp-up times.
- Led compliance initiatives, developing policies aligned with the Employment Standards Act, and chaired the Joint Health and Safety Committee.
- Oversaw benefits administration and engagement programs to foster a positive workplace culture.
- Implemented strategies to boost employee engagement and retention across all locations.
- Collaborated with departments to promote a diverse, collaborative work environment.
- Prepared detailed reports on recruitment activities, turnover rates, and absenteeism trends.
- Provided guidance on employment law and OSHA regulations to ensure compliance with applicable laws.
- Proactively identified and solved complex HR problems that impacted operations management and business direction.
RECRUITMENT TEAM LEAD
IMI People
Ottawa, ON
04.2015 - 08.2017
- Led a team of recruiters across North America, streamlining hiring processes and enhancing recruitment efficiency.
- Managed full-cycle HR operations for seven recruiters, driving consistency and improving talent outcomes regionally.
- Designed targeted recruitment strategies, aligning talent acquisition with business demands for faster hiring.
- Established metrics to evaluate recruiting effectiveness, including time-to-fill and cost per hire.
- Built client partnerships through strategic guidance on performance management and salary benchmarking.
- Oversaw development of TradeDesk SaaS workforce management system, improving operational efficiency and decision-making.
- Scaled Ottawa HQ from 7 to 30 employees within one year by leading hiring initiatives and mentoring recruiters.
- Conducted interviews and assessed qualifications, ensuring compliance with organizational policies throughout recruitment.
Education
Bachelor of Science - Computer Science
Banasthali University
Post-Graduate Certificate - Human Resource Management
Georgian College
otherPost-Graduate Certificate - Administrative Assistant
Willis College of Science And Technology
Ottawa, ONSkills
- Strategic HR planning
- Compliance management
- Change management
- Effective communication
- Recruitment strategies
- Performance management
- HR policy development
- Employee engagement
- Organizational development
- Relationship management
- Business acumen
- Performance optimization
- Human Resources Operations
- Compensation and benefits
Certification
- Society for Human Resource Management (SHRM) Certified Professional, SHRM-CP
- Human Resource Professional Association, HRPA, Current Member, CHRL in progress
Personal Information
Open to relocation.
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
References
References available upon request.
Timeline
HR Advisor
Multiview Financial Software Inc.
08.2020 - 02.2025
HR MANAGER
Dilawri Automotive Group
05.2018 - 05.2020
RECRUITMENT TEAM LEAD
IMI People
04.2015 - 08.2017
Bachelor of Science - Computer Science
Banasthali University
Post-Graduate Certificate - Human Resource Management
Georgian College
Post-Graduate Certificate - Administrative Assistant
Willis College of Science And Technology
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