Monica D. Monterroso
St. Albert,AB
Summary
Compassionate Certified Health care aide with 11 years of experience, diligent about serving patient's medical and personal needs. Dedicated on delivering high-quality care to individuals from diverse backgrounds. Kind and energetic professional with outstanding bedside manner, charting abilities, and multi-tasking skills in high pressure environments.
Overview
14
14
years of professional experience
Work History
Health Care Aide
Allen Grey Continuing Care
Edmonton , AB
2014.04 - Current
- Simultaneously provided care for multiple patients including bathing, feeding, exercise, dressing and eating.
- Monitored vital signs such as blood pressure, pulse, temperature and respiration rate.
- Assisted administrative departments with paperwork, errands and other clerical duties.
- Communicated effectively with patients, families, physicians and other healthcare professionals.
- Responded quickly in emergency situations following established protocols.
- Maintained a clean and safe environment for all patients according to health regulations standards.
Housekeeping Room Attendant
St. Thomas Health Center
Edmonton , AB
2012.01 - 2012.12
- Interacted pleasantly with clients and guests when performing daily duties.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
- Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
- Inspected all assigned rooms upon completion of cleaning duties.
- Mapped out daily cleaning work assignments by assessing vacant room roster.
Commercial Janitorial Cleaner
Wilson's Cleaning Ltd.
Edmonton , AB
2010.02 - 2017.04
- Maintained safety by adhering to all company policies and procedures regarding chemical usage.
- Performed general cleaning duties including dusting furniture, wiping down counters, desks, tables, sweeping, vacuuming floors.
- Sanitized restrooms with approved chemicals according to schedule.
- Responsible for maintaining proper inventory levels of cleaning supplies throughout building.
- Used specialized equipment such as wet-dry vacuums, carpet extractors, and floor buffers to clean carpets and hard floor surfaces.
- Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
Education
Diploma - Healthcare Aide
Alberta Caregiving Institute
Edmonton, AB2013-10
High School Diploma -
Rafael Landivar Institute
Guatemala City, Guatemala1989-06
Skills
- The virtual dementia tour course
- Trained in gentle persuasive approaches in dementia care
- Trained in supporting persons with responsive behaviors
- Calm and level-headed under duress
- Experienced in mechanical Patient Lifting
- Compassionate
- Medical Records Management
Languages
English
Full Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Health Care Aide
Allen Grey Continuing Care
2014.04 - Current
Housekeeping Room Attendant
St. Thomas Health Center
2012.01 - 2012.12
Commercial Janitorial Cleaner
Wilson's Cleaning Ltd.
2010.02 - 2017.04
Diploma - Healthcare Aide
Alberta Caregiving Institute
High School Diploma -
Rafael Landivar Institute
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