Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monica Smith

Tracy

Summary

Highly skilled technician with significant experience in troubleshooting, maintenance and repair of various systems. Possess strong analytical abilities and problem-solving skills necessary for diagnosing complex issues. Demonstrated success in improving system performance and reliability through preventative maintenance and timely repairs. Proven ability to work under pressure while maintaining high standards of service delivery.

Overview

11
11
years of professional experience

Work History

Elections Technician

San Joaquin County
Stockton
08.2024 - Current
  • Collaborated with team members to complete projects on schedule.
  • Followed safety protocols to maintain a safe working environment.
  • Trained new staff on operational procedures and equipment usage.
  • Implemented standard operating procedures for enhanced workflow efficiency.
  • Managed quality control and maintained high level of customer satisfaction.
  • Followed safety practices to safeguard against injury and damage to property.
  • Participated in training to maintain technical expertise and proficiency on applicable equipment.
  • Reviewed technical manuals and other documents related to product operation and maintenance requirements.
  • Completed scheduled appointments on time to drive quality service.
  • Managed voter registration processes and ensured compliance with election laws.
  • Coordinated logistics for polling locations and election day operations.
  • Assisted in training election volunteers on procedures and responsibilities.
  • Developed and maintained documentation for election processes and policies.
  • Addressed voter inquiries and provided information about the election process.
  • Collaborated with local agencies to ensure effective communication during elections.
  • Monitored equipment readiness and troubleshooting during the voting process.
  • Analyzed feedback from voters to improve future election experiences.
  • Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
  • Addressed questions and concerns from general public, resolving problems promptly to promote community satisfaction.
  • Examined accounting systems and records to determine appropriateness of methods and controls.
  • Organized and maintained records of voter registration data.
  • Ensured compliance with all applicable laws related to the conduct of elections.
  • Coordinated with local officials on election day logistics including staffing and voting locations.
  • Verified signatures on absentee ballots against those on file in accordance with state regulations.
  • Resolved inquiries regarding candidates, ballot measures, polling locations, and other matters related to the electoral process.
  • Audited voting equipment prior to each election cycle to ensure accuracy and reliability.
  • Assisted in preparing post-election reports summarizing voter turnout statistics, results from individual precincts.
  • Compiled lists of registered voters for use by political campaigns or other organizations as needed.
  • Reviewed provisional ballots for eligibility prior to their inclusion in the vote count.
  • Provided support to staff members responsible for administering elections at polling sites on election day.
  • Prepared ballots for distribution to voters.
  • Provided training sessions to poll workers regarding proper procedure when assisting voters at polling places.
  • Assisted in developing and implementing election strategies for local, state, and federal elections.
  • Updated the county's voter registration database when necessary.
  • Oversaw election proceedings to maintain impartiality and fairness and assisted voters with adequate information.
  • Assimilated governance knowledge to handle referendum material to eligible voters with adherence to predetermined guidelines.
  • Attended meetings to discuss general and specific voter information on election issues.
  • Maintained positive working relationship with fellow staff and management.
  • Proofread documents carefully to check accuracy and completeness of all paperwork.
  • Answered questions and fulfilled requests with friendly and knowledgeable service.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Located and retrieved files, assisting public with general information.
  • Purged inactive files and destroyed obsolete files following procedures.

Library Assistant/Campus Monitor

New Jerusalem Elementary School District
Tracy
08.2015 - 08.2024
  • Assisted teachers in locating and checking out educational resources.
  • Organized library materials for easy access and efficient use.
  • Conducted storytime sessions to engage students in reading activities.

• Managed curriculum inventory, ensuring accurate tracking and control of educational materials

• Oversaw account management, maintaining up-to-date records for students and staff

• Coordinated schedules to optimize resource allocation and minimize conflicts

• Directed system management, improving operational efficiency across departments

• Implemented marketing strategies to increase program participation

• Supported sales initiatives, contributing to increased fundraising revenue

• Integrated data from multiple sources to streamline reporting processes

• Delivered customer service, resolving student and faculty inquiries promptly

• Received special recognition for achieving record sales during fundraising events

• Processed accounts payable, ensuring timely and accurate payments

• Coordinated website updates to maintain current and relevant information

• Conducted quality control checks to uphold high standards in library operations

• Maintained privacy policy compliance to protect student and staff information

• Enforced safety and security protocols, contributing to a safe campus environment

Education

Tracy Joint Unified High School
Tracy, CA

Skills


  • Troubleshooting techniques
  • Compliance management
  • Data analysis methods
  • Customer relationship management
  • Team collaboration
  • Project coordination
  • Quality control standards
  • Voter registration processes

Timeline

Elections Technician

San Joaquin County
08.2024 - Current

Library Assistant/Campus Monitor

New Jerusalem Elementary School District
08.2015 - 08.2024

Tracy Joint Unified High School
Monica Smith