Monalisa Roy
Waterloo,ON
Summary
Senior Technology Specialist with extensive experience at The Equitable Life Insurance Company, specializing in team management, software development life cycles and test automation. Demonstrated success in improving product quality through innovative QA strategies and strong communication. Expertise in API automation, web automation, and metrics analysis, enhancing operational efficiency, and achieving significant results in dynamic environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Technology Specialist, Quality
The Equitable Life Insurance Company of Canada
Waterloo, Canada
05.2018 - Current
- Led QA efforts for multiple projects in Group Insurance domain over seven years.
- Conducted end-to-end QA activities to ensure product quality and compliance.
- Mentored and trained new hires and co-ops regularly to enhance team capabilities.
- Coordinated with cross-functional teams to streamline processes and finalize requirements.
- Researched new tools to reduce timelines and improve deliverable quality.
- Facilitated training sessions on Equitable processes for employees and contractors.
- Developed guidelines and sanity checks to elevate project standards.
- Created reports and metrics for project updates to maintain transparency.
- Identified opportunities for streamlining operational processes through the use of technological solutions.
- Collaborated with other departments to develop innovative ways to leverage technology for business objectives.
- Monitored performance metrics to identify potential areas of improvement or optimization within the IT environment.
- Managed multiple projects simultaneously while ensuring deadlines were met in a timely manner.
- Trained team members and users in newly implemented and emerging technology to enhance business productivity.
- Maintained positive working relationship with fellow staff and management.
Senior Test Analyst
Cognizant Technology Solutions
Kitchener, Canada
04.2017 - 05.2018
- Spearheaded both Waterfall and Agile models of delivery
- Transitioned software development efforts to a test-driven development (TDD) process, which brought QA testing in on the front-end of the development cycle for gains in code quality, software functionality and programmer productivity.
- Responsible for Onshore-Offshore delivery for multiple teams
- Design and implement automation frameworks to support in-sprint agile delivery addressing areas including database impacts, software scenarios, regression testing, negative testing, error/bug retests and usability.
- Manages all aspects of QA Life Cycle which include Designing, Development and Execution of the QA process and documentation of Test plans, Test cases, Test procedures and Test scripts for web and Client applications.
- Delivered thorough QA testing reports that determined product quality and release readiness.
- Conducted formal and informal product design reviews throughout the software development lifecycle to provide input on functional requirements, product designs, schedules and potential issues.
- Train and mentor new hires on Testing procedures and product specifications to maximize team output and performance.
- Project metrics calculation and project maintenance through various tools including ALM, JIRA and scrum framework.
Mainframe Developer
Cognizant Technology Solutions
Kitchener, India
11.2010 - 03.2017
- Preparing high level estimation documents on multiple projects.
- Ensure high standards of coding and timely delivery.
- Drive back-to-front development of application components
- Competent to work on complex programming and analysis projects with limited direction
- Provided successful Production and warranty support on multiple applications
- Develop test plans, perform unit and integration testing of software
- Develop thorough test cases (normal and exception) and fully test programs using standard accepted practices for unit testing and system testing
- Manages all aspects of developments to enhance the third-party vendor system - TAI (Tindall Associates Limited)
Education
Bachelor's - Technology
West Bengal University of Technology
Kolkata, West Bengal, India07.2010
Skills
- Insurance and banking expertise
- Team management
- Test automation expertise in TestComplete using Python
- API automation using Postman, ReadyAPI
- APP testing using BitBar
- Performance testing using JMeter
- Knowledge of SQLs
- Microsoft Azure DevOps to maintain tests and project boards
- Metrics analysis
- Training facilitation
- Team mentorship
- Effective communication
- Agile methodologies
Affiliations
- Love hiking outdoors
- Trained in Indian classical dance
- Always lead and encourage community activities and volunteer programs
Languages
English
Professional
Hindi
Professional
Bengali
Professional
Accomplishments
- Won Employee of the month award multiple times
- Won award for exemplary on job performance
- Have received numerous appreciations and applause for project delivery and helping out peers.
Certification
- LOMA 280
- Microsoft Azure
Timeline
Senior Technology Specialist, Quality
The Equitable Life Insurance Company of Canada
05.2018 - Current
Senior Test Analyst
Cognizant Technology Solutions
04.2017 - 05.2018
Mainframe Developer
Cognizant Technology Solutions
11.2010 - 03.2017
Bachelor's - Technology
West Bengal University of Technology
Similar Profiles
Lasira WatsonLasira Watson
New York Regulatory 60 Analyst at Equitable Financial Life Insurance CompanyNew York Regulatory 60 Analyst at Equitable Financial Life Insurance Company
MANIKANDAN SUBRAMANIANMANIKANDAN SUBRAMANIAN
Business Systems Analyst / Lead Manager at Equitable Life Insurance CompanyBusiness Systems Analyst / Lead Manager at Equitable Life Insurance Company
Cristina MunteanuCristina Munteanu
Client Relationship Specialist - Inforce/Implementation at Equitable Life CanadaClient Relationship Specialist - Inforce/Implementation at Equitable Life Canada
Jake HeimpelJake Heimpel
Senior Director, Strategic Accounts, North America at D2LSenior Director, Strategic Accounts, North America at D2L
Sam SabeanSam Sabean
Student at Conestoga College Sales LabStudent at Conestoga College Sales Lab