Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madhu Singla

Bradford,ON

Summary

Challenging position in a growth-oriented organization that offers diverse job responsibility In-depth Quality Assurance Specialist with success in prioritization and multitasking. Exceptional communication and organizational skills. Committed to paying impeccable attention to reviews and auditing procedures.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Quality Assurance Specialist

SOTI Inc
01.2020 - 12.2022
  • SOTI Connect is an Internet of Things Framework (IOTF): a flexible, extensible system for managing devices in an IoT network
  • Device administrators can use the system to remotely query device state, update the software on devices, configure, reboot and perform other actions permitted by the device manufacturer
  • My responsibilities include:
  • Preparation of technical design documents, code, Test Plans, test results to ensure standards are properly adhered during document or code preparation
  • Technical design, development, review, QA and documentation activities
  • Mentoring new and junior team members
  • Write test automation scripts using Python in Selenium Framework
  • Testing API using Postman
  • Developed Test cases for Functional and Regression testing by analyzing the specifications of functional requirement document
  • Customization and problem resolution for Technical specification to meet the business requirements
  • Part of integral team for providing the technical solution to client requirements
  • Automating using Robot Framework and integrating scripts in CI/CD pipeline
  • API Testing using Postman
  • Testing of stories and defects
  • Defect Tracking
  • Knowledge of Linux commands

Senior Quality Assurance Tester

CGI
01.2019 - 01.2020
  • Client: American Portfolios This project involved the development of American Portfolios Digital Advisor
  • It is intended to maintain the financial portfolios of clients
  • My main responsibilities included:
  • Identify resourcing needs for System Test
  • Create System Test Plan
  • Review the System Test Plan with all project stakeholders
  • Participate in requirements gathering and reviews, obtaining clarification of requirements where necessary
  • Obtain and compile estimates for all planned testing activities
  • Participate in project scheduling and report on deviations from schedule
  • Attend and facilitate test scenario review sessions
  • Report on test design status and test readiness
  • Coordinate, prioritize, and assign daily tasks for the test team
  • Manage the processes for defect triage and resolution
  • Summarize and report on the progress and status of the test effort on a daily / weekly basis
  • Create and publish a System Test Exit Report
  • Export test results for archiving
  • Compile post-release defect statistics
  • Facilitated Defect Status Meetings and Provided Senior Management with Test Execution Report and Defect Management Metrics
  • Capable of meeting tight deadlines with excellent overall project life cycle experience and Team Spirit
  • Coordinate with On-Shore and Off-Shore QA teams and other cross-functional teams.

Quality Assurance Engineer/Mobile Tester

Swept Works
12.2017 - 10.2018
  • Swept is operational software for commercial cleaning business
  • Swept helps connect with clients and staff, manage employees time, geo-located check-ins, supplies, inspections and get ahead of issues
  • My responsibilities included:
  • Perform manual testing for cleaning software, Swept across multiple browsers ((IE, Firefox, Safari and Chrome) and mobile devices (Android, iOS)
  • Support Production deployments and Monitored and track high Priority defects and Production Issues on day-to-day basis tested the application on various generations of Android and I phone
  • Create and executed manual smoke, functional, regression, system, integration and exploratory tests
  • Analyze Functional Requirements and Business Specification as part of Static Testing on earliest stages of SDLC
  • Responsible for creation, design and execution of test strategies, including writing test plans, test cases and test scenarios
  • Created Business Design Document in Jenkins
  • Identified, analyze, and document defects using Jira defect tracking systems
  • Develop and implement QA Methodologies for the department
  • This included, but is not limited to development of test case standards, requirements traceability matrix, and testing metrics
  • Act as liaison between development and business teams - provided visibility and clarity into business requirements to the development teams, and provided design and architecture insights to the business teams
  • Coordinate QA, SIT and UAT sessions and executed UAT scenarios with end users for final approval and user signoff
  • Participate in weekly test planning, project status meetings and reviews.

Quality Assurance Specialist

Mariner Innovations Inc
02.2015 - 11.2017
  • Worked as Senior QA for ING Bank Belgium Home Banking Offline project and responsible for all phases of testing
  • Worked as QA lead for Delphi Migration project for Manulife and responsible for all areas of QA including Functional, System, Integration, Regression and UAT
  • Worked as QA lead for Customer Meta Data application for day and Ross and was involved in all phases of testing for enhancement of application include Analysis and creation of test plan
  • Worked as QA lead for ING Bank Belgium NCR Application and was involved in creation of test plan and execution
  • Performed smoke testing, performance testing and functional testing for SameDay Pricing and Costing System for Day and Ross Transportation Group
  • Created and executed test plans for SABLE application for Day and Ross Transportation Group
  • Perform the role of test lead for SABLE project
  • Executed performance testing for ING Bank Belgium Home Banking project
  • Executed functional and regression testing for ING Bank Belgium Home Banking Offline project
  • Has worked in Agile Methodologies
  • Prepared Automation test cases using Ranorex for desktop application Credit and Collection for Bell Aliant
  • Prepared test data for Credit and Collection and Day and Ross Pricing and Costing
  • Design and documented automated test cases within a defined framework to ensure quality of our product
  • Involved in Data Driven testing for web based application Day and Ross
  • Improved the reliability and repeatability of automated testing
  • Involved in test planning activities like preparation of test plan, test strategy, provided estimation and preparation of Regression plan

QA Software Engineer

Spielo International
06.2012 - 06.2014
  • Prepared Automation test cases using QTP for TCE (a Windows based applications to simulate Casino gaming environment)
  • Execute game tests which includes but not limited to game switch, cash out tickets triggering text to display on the VLTs, logging error message in the VLTs
  • Evaluate software requirements to create comprehensive test designs
  • Prepared test cases for bug reports for every release
  • Identify the areas of the application which require test cases, Investigate, report, and track product failures to resolution
  • Create test sets in Selenium, review the test sets for test coverage, collect test metrics, ensured test data requirements are defined
  • Ensured the defects are logged in JIRA, escalate the top priority risks / issues
  • Involved in backend verification testing using SQL, IBM Data studio, DB2
  • Executed functional and regression test cases or conditioning with positive and negative scenarios for testing the test cases, and for the execution of batch process to see the expected results
  • Prepared regression test cases for end of day process, executed the scenario using test bed and for batch process to get the automatic renewal of the products purchase in the front end
  • Used Test Plan, Test Lab, Requirements tab, Defects raised and followed up with the issues in the HP-QC

Software Engineer

Steria India Ltd
07.2011 - 11.2011
  • Developed Test cases for Functional and Regression testing by analyzing the specifications of functional requirement document
  • Customization and problem resolution for Technical specification to meet the business requirements
  • Part of integral team for providing the technical solution to client requirements
  • Involved in performance testing
  • Involved in web application and mobile testing
  • Technical design, development, review, QA and documentation activities
  • Mentoring new and junior team members.

Software Engineer

CSC India
08.2009 - 07.2011
  • Preparation of technical design documents, code, Test Plans, test results to ensure standards are properly adhered during document or code preparation
  • Automation testing using QTP 9.5
  • Conducted backend testing of the application by writing complex SQL queries
  • Collected and documented test data for functional testing as documented in test plan
  • Testing using SQL queries, generating reports to ensure data integrity and to validate business rules
  • Defect tracking and management using IBM Clear Quest
  • Involved in the fit-gap analysis and design phase
  • Analyzed the existing Business rules of Position data and Job data for redesigning the existing functionality
  • Reviewing components that are to be delivered to the client
  • Writing new SQC's and customizing existing SQR's according to requirement
  • Interacting with the client and the onsite coordinator for issues and queries in the project.

Education

Bachelor of Technology in Electronics and Communication -

Kurukshetra University
Kurukshetra, Haryana

Skills

  • BTech with 10 years of software testing experience and 2 years of software development experience
  • Python 3 Programming Certified from University of Waterloo
  • 2 years of experience in Automation testing using Ranorex
  • 6 years of experience in HP Quality Center / ALM (Application Lifecycle Management)
  • Knowledge of Selenium
  • An ISTQB certified Software Quality Assurance professional with expertise in Test Methodologies and all phases of SDLC, Testing Life Cycle, Defect Life Cycle in various domains like Insurance, Banking,Transportation,Gaming etc
  • Skilled at using both Manual and Automated testing tools to conduct functional, GUI, data driven, ad hoc, integration, positive/negative, smoke, regression and Compatibility Testing
  • Strong working experience on testing mobile devices
  • Excellent Knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) using Waterfall and Agile methodologies
  • Certified Agile Tester
  • Certified Scrum master
  • ECBA(Entry level certificate in Business Analysis)
  • Oracle certified professional in SQL
  • Has worked in Agile Methodologies and ready to perform the role of Scrum Master in upcoming projects
  • 4 years of experience in writing SQL queries
  • Ability to multitask and work under the pressure of tight deadlines and to balance strategic design goals against immediate business objectives
  • Strong in Analyzing Business specs Requirements & Develop Comprehensive Test Specification and executing them
  • Experienced in evaluating test results using test management tools to manage Test scripts, Test execution and Defect Resolution process
  • Strong Analytical, Problem Solving and communication skills and ability to work independently and also perform as part of a team
  • Received Unsung Hero Award for excellent performance for deliverables and exceeding organization expectations
  • Proficient Experience in TFS and Microsoft test Manager
  • Experience working with reporting tools such as SQR, PS Query and XML Publisher
  • Solid experience in GUI Testing, Functional/System Testing, Function Flow Testing, Integration Testing, Regression Testing, User Acceptance testing
  • Experience working with CMMI Level 5 companies
  • Experienced in using Oracle and SQL databases for testing and development activities
  • Experienced in preparing Test Scripts and Test Cases for Manual Testing in HP-QC
  • Jira
  • Quality Assurance
  • Software Testing
  • Test Cases
  • Selenium
  • Scrum
  • Test Automation
  • Microsoft SQL Server

Certification

ISTQB

AGILE

Timeline

Quality Assurance Specialist

SOTI Inc
01.2020 - 12.2022

Senior Quality Assurance Tester

CGI
01.2019 - 01.2020

Quality Assurance Engineer/Mobile Tester

Swept Works
12.2017 - 10.2018

Quality Assurance Specialist

Mariner Innovations Inc
02.2015 - 11.2017

QA Software Engineer

Spielo International
06.2012 - 06.2014

Software Engineer

Steria India Ltd
07.2011 - 11.2011

Software Engineer

CSC India
08.2009 - 07.2011

Bachelor of Technology in Electronics and Communication -

Kurukshetra University

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Madhu Singla