Mona Dutta
Edmonton,Canada
Summary
Results-driven Human Resources professional with a track record of successfully improving operations and delivering exceptional support to both internal and external customers. Skilled in enhancing HR processes and problem-solving, while also fostering strong relationships with key decision-makers, customers, and team members to drive company objectives. Equipped with extensive training and experience, prepared to tackle new professional challenges head-on.
Overview
12
12
years of professional experience
1
1
Certification
Work History
HR Generalist
Century 21 Quantum Realty
01.2024 - Current
- Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
- Maintained up-to-date knowledge of HR practices and procedures, continuously seeking opportunities to enhance HR processes for greater organizational effectiveness.
- Ensuring the accurate and timely administration of employee separations, including updating HRIS systems, maintaining separation records, overseeing document retention, and coordinating final payments.
- Resolved employee issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
- Proactively engaging with employees to maintain a positive work environment. This requires regular communication and listening to employee feedback to monitor the pulse of employee satisfaction
HR Generalist
Jeebly LLC
08.2020 - 03.2021
- Collaborating with cross-functional teams to ensure offboarding activities are coordinated efficiently and timely.
- Providing excellent support to a large group of internal and external customers, while also enhancing HR processes.
- Providing guidance to team members, leaders, and business partners on how to use HR systems, ensuring effective and smooth operations.
- Communicating effectively with everyone, from front-line employees to senior leaders, and build relationships across diverse teams.
- Using HR software to manage processes like hiring, onboarding, employee data management.
Senior HR Associate
Navisite Spectrum Enterprise
07.2016 - 04.2019
- Maintaining HR database for existing employees including making necessary changes to the employee's records.
- Managing HRO Services for 30 clients of North America & handling clients payroll of over 20000 employees
- Responding to written & verbal enquiries from HR in relation to employee salaries, allowance etc
- Training - Conducting training sessions for the new and existing team members on weekly basis for new updates
Senior Associate
Peoplestrong HR Shared Services
09.2014 - 10.2015
- Employee Services - Dealing with telephone and email queries related to HR policies and ensuring that all tasks are completed within the set SLA's
- HR Operations - Issuing ID card to pan India employees, visiting card for all India employees, issuing letters and forms, personnel record management etc
HR Associate
S&P Management Labour Law Advisory Firm
08.2013 - 08.2014
- Registrations & Licenses - Registrations under CLA, Shops Acts and maintenance of applicable records and registers, Night shift exemption for various client locations
- Trainings and Audits - Providing training on Statutory Compliance, new updates in the legislation and other HR domains to various corporate clients
- HR Letters and documentation - Assisting clients with any form of letters, policies, forms etc in accordance with the law of the state
Education
MBA - Human Resources Management
Amity Business School
Noida, India05-2013
Bachelors of Commerce Honors - Commerce And HRM
Delhi University
Delhi, India06-2009
Skills
- Microsoft Office (Outlook, Word, Excel, SharePoint, PowerPoint and Teams)
- HRIS (ADP Workforce Now, Peoplesoft, SAP, Lawson)
- Data Integrity and Management
- Onboarding and Induction
- Support and Employee Services
- HRIS Management
- Leave Management
- Payroll Support
- Employee Welfare and Grievance Handling
- Employee Engagement
- Process Improvement
- Strong Communication Skills (IELTS Band 80)
- Employee Seperation
Certification
- Working towards CPHR and RPR certification.
- Business Communication and Behavioral Science Certification.
- Computer Literacy Course from NIIT.
Timeline
HR Generalist
Century 21 Quantum Realty
01.2024 - Current
HR Generalist
Jeebly LLC
08.2020 - 03.2021
Senior HR Associate
Navisite Spectrum Enterprise
07.2016 - 04.2019
Senior Associate
Peoplestrong HR Shared Services
09.2014 - 10.2015
HR Associate
S&P Management Labour Law Advisory Firm
08.2013 - 08.2014
MBA - Human Resources Management
Amity Business School
Bachelors of Commerce Honors - Commerce And HRM
Delhi University
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