Molly Poznanski
Dorchester,ON
Summary
Dynamic leader with a proven track record, who excelled in administrative support and teamwork while fostering a positive work environment. Demonstrated exceptional problem-solving and time management skills, contributing to significant project successes. Executing the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Team Lead
RW&CO
08.2018 - 03.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Created and managed project plans, timelines and daily sales targets.
- Responsible for opening and closing the store by completing paperwork and counting tills to ensure an even float balance.
Customer Service Representative
CIBC
06.2022 - 09.2022
- Processed daily client transactions, including deposits, withdrawals, money transfers, loan payments, and selling cashier’s checks.
- Accurately maintained records of each transaction and ensured all documentation and paperwork was in place and within compliance.
- Assisted clients with various questions and concerns related to their accounts and bank products.
- Helped customers open and close checking accounts, credit cards, savings accounts, personal loans, and mortgages.
Counselor
Thames Centre Playground
06.2018 - 09.2021
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
- Collaborated with other recreation staff in developing new recreational activities.
Education
Certificate - Public Relations And Corporate Communications
Fanshawe College
London, ON04.2022
Diploma - Special Event Planning
Fanshawe College
London, ON04.2021
Skills
- Administrative Support
- Proofreading
- Team motivation
- Sales Analysis
- Teamwork and Collaboration
- Problem-Solving
- Honest and Dependable
- Time Management
- Attention to Detail
Timeline
Customer Service Representative
CIBC
06.2022 - 09.2022
Team Lead
RW&CO
08.2018 - 03.2023
Counselor
Thames Centre Playground
06.2018 - 09.2021
Certificate - Public Relations And Corporate Communications
Fanshawe College
Diploma - Special Event Planning
Fanshawe College
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