Molly Kneeland
Edmonton,AB
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Analytical Laboratory Intern
Natural Resources Canada
05.2023 - 12.2024
- Preformed analysis of soil, water and plant samples using a variety of methods
- Sample preparation: grinding and storage
- Working with quantitative laboratory equipment such as ICP-OES, pH/ec meter and carbon analysis
- Maintained accurate records of all experimental activities in lab notebooks.
- Performed quality control checks of reagents, equipment, and samples to
- Worked independently as well as part of a team setting
- Compiled and analyzed data from multiple sources using Microsoft Excel
Line Cook
Edmonton Riverhawks Baseball
06.2023 - 08.2023
- Food preparation
- Safe food and knife handling
- High attention to detail
- High-volume, fast-paced work ethic
- Ability to stay calm in high-stress situations
- Team player with excellent communication
Receptionist
Fairview Community Centre
02.2022 - 07.2022
- Handled payment processing and provided customers with receipts and proper bills and change
- Received incoming calls and coordinated with staff to fulfill customer requests
- Greeted visitors to provide information and direct them to appropriate personnel
- Answered multi-line phone systems and managed calls by routing to proper extensions or taking messages
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions
Cashier
Rexall Drugstore
11.2019 - 08.2021
- Delivered a high level of customer service to patrons using active listening and engagement skills
- Trained new team members in cash register operation, stock procedures and customer services
- Tracked company inventories, moved excess stock and arranged products to improve sales
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Bachelor of Science - Ecology, Evolution & Environmental Biology
University Of Alberta
Edmonton, AB03.2027
Highschool diploma - Honors
Fairview High School
Fairview, AB01.2022
Skills
- Multitasking & Prioritization
- Teamwork
- Records Management
- Attention to Detail
- Time Management
- Google applications
Awards
- Grant Notley Scholarship
- Senior High leadership
- Best All Around Student
- Rutherford Scholarship
- Jason Lang Scholarship
Timeline
Line Cook
Edmonton Riverhawks Baseball
06.2023 - 08.2023
Analytical Laboratory Intern
Natural Resources Canada
05.2023 - 12.2024
Receptionist
Fairview Community Centre
02.2022 - 07.2022
Cashier
Rexall Drugstore
11.2019 - 08.2021
Bachelor of Science - Ecology, Evolution & Environmental Biology
University Of Alberta
Highschool diploma - Honors
Fairview High School
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