Moises Hernandez
Newport
Summary
United States Marine Corps Veteran bringing a strong foundation in leadership, discipline, and teamwork and supporting Operational Goals Accomplished Hvac technician and training manager with hands on experience in hvac system troubleshooting, repair, and preventative maintenance. Highly skilled in field diagnostics, problem solving and delivering reliable service in fast paced, demanding environments. Experienced in training and mentoring technicians, developing curriculum, as well as leading hands on instructions to improve performances, safety, and compliance.
Overview
14
14
years of professional experience
Work History
HVAC Technician
Realtime Bros Hvac
Tustin
04.2021 - Current
- Install, maintain, troubleshoot, and repair Hvac systems, including heating, cooling, ventilation, and refrigeration equipment
- Diagnose mechanical, electrical and control system issues using diagnostic tools and schematics
- Proficient in repairing or replacing defective components within an HVAC system.
- Maintain accurate service records, work orders and maintenance documentation
- Communicate affectively with costumers, supervisors and team members regarding system status and repairs
- Respond to service calls and emergencies in a timely manner
Personal Training Director
LA Fitness International
Orange, CA
09.2017 - 04.2021
- On-the-Job Training
- Customer Service
- Staff Development
- Workshops and Conferences
- Management Staff
- On-the-Job Customer Service and communications
- Staff Development
- Workshops and Conferences
- Management Staff
- Problem Solving
- Field Problem solving and decision making
- Time management and job prioritization
- Maintain and demonstrate knowledge of all policies regarding general operations, contracts, and security practices.
- Update and maintain all customer and business database.
- Coordinate conferences, meetings, and Special Events.
- Developed and maintain reporting procedures for tracking effectiveness of various working out programs.
Sales Consultant
LA Fitness International
Santa Ana, CA
11.2015 - 10.2017
- Educated customers on preventive care, nutrition, fitness, stress management and ergonomics.
- Created detailed sales presentations to communicate product features and market data.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Responded to telephone and in-person requests for information.
- Increased membership enrollment by using innovative sales and promotional techniques.
- Educated club members about relationship between nutrition and fitness.
Lead Loader
Harvey Furniture
Flowery Branch, GA
02.2013 - 10.2015
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
- Installed protective devices to prevent shifting or damage to items being transferred.
- Performed general support clean-up duties and maintained clean work area by using high-pressure water systems, backhoes and skid-steers.
- Completed daily inventory for all packages being delivered and received with an internal software.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Learned every team members' role to offer skilled backup during shortages and high-volume periods.
Mortuary Affairs Specialist
United States Marine Corps
Murrieta, Ga
05.2012 - 06.2015
- Recovery, evacuation, and transfer of human remains
- proper handling, identification, and accountability of remains and personal effects
- chain of custody documentations and record keeping
- Attention to detail in high sensitivity environments
- ability to operate under emotionally demanding and high pressure conditions
- Accountability and responsibility for sensitive materials
- crisis response and situational awareness
Education
High School Diploma -
Apalachee
Winder, GASkills
- Budgets
- Training Program Development
- Detail-Oriented
- Training Program Modification
- Written Communication
- Team Demonstrations
- On-the-Job Training
- Customer Service
- Staff Development
- Workshops and Conferences
- Management Staff Collaboration
- Problem Solving
- Field Problem solving and decision making
- Time management and job prioritization
Languages
English
Native or Bilingual
Timeline
HVAC Technician
Realtime Bros Hvac
04.2021 - Current
Personal Training Director
LA Fitness International
09.2017 - 04.2021
Sales Consultant
LA Fitness International
11.2015 - 10.2017
Lead Loader
Harvey Furniture
02.2013 - 10.2015
Mortuary Affairs Specialist
United States Marine Corps
05.2012 - 06.2015
High School Diploma -
Apalachee