Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mohsen Nikvan

Winnipeg

Summary

Dynamic Sales Advisor with proven success at CrownAutoGroup, adept at enhancing customer satisfaction through expert product knowledge and needs assessment. Skilled in CRM and fostering client relationships, consistently achieving sales goals and driving loyalty. Bilingual in Farsi, leveraging communication skills to connect with diverse client.

Overview

9
9
years of professional experience

Work History

Sales Advisor

Crownautogroup
09.2024 - Current
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Responded to in-person and telephone requests for information about company offerings.
  • Set and achieved company defined sales goals.
  • Informed customers of promotions to increase sales productivity and volume.
  • Achieved or exceeded company-defined sales quotas.

Sales Advisor

Maserati
11.2023 - 08.2024
  • Coordinated effectively with other departments such as marketing and logistics to ensure seamless operations during busy periods.
  • Created customized solutions for clients'' unique needs, resulting in enhanced customer loyalty.
  • Conducted regular follow-ups with clients, ensuring continued satisfaction and generating future business opportunities.
  • Participated actively in weekly sales meetings, sharing insights from personal experiences that contributed to team success.

Sales Lead

Toyota Dealership
01.2016 - 07.2023
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
  • Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
  • Empowered sales team with data-driven insights, facilitating informed decision-making.

Education

Bachelor of Science - Management

Shiraz Azad University
Iran
04-2012

Skills

  • Sales experience
  • Customer service experience
  • CRM proficiency
  • Customer needs assessment
  • Sales development
  • Sales marketing
  • fluent in Farsi (Persian)

Languages

English
Professional Working

Timeline

Sales Advisor

Crownautogroup
09.2024 - Current

Sales Advisor

Maserati
11.2023 - 08.2024

Sales Lead

Toyota Dealership
01.2016 - 07.2023

Bachelor of Science - Management

Shiraz Azad University

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Mohsen Nikvan