Summary
Overview
Work History
Education
Skills
Languages
Certification
LICENCES
Timeline
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Mohpreet Kaur

Toronto,ON

Summary

Dynamic sales professional with a proven track record at Thorncrest Ford-Dilawari, excelling in client relationship management and business development. Adept at generating sales through strategic upselling and cold calling while consistently exceeding quotas. Strong communicator with a passion for enhancing customer satisfaction and driving revenue growth.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sales Representative

Thorncrest Ford- Dilawri
12.2023 - 02.2025
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling (500 calls a week), networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.

Customer Relations Manager

Eurolife Healthcare Pvt.ltd
05.2022 - 08.2023
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Developed strong relationships with key clients, resulting in increased loyalty and repeat business.
  • Contributed to product development efforts by providing insights on consumer preferences gathered from direct client interactions and feedback analysis.
  • Liaised between customers and organization with particular focus on working with sales department.
  • Managed department call volume of 60-70 calls per day and coordinated department schedules to maximize coverage during peak hours.

Assistant Manager

Eurolife Healthcare Pvt.ltd
08.2020 - 04.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Cabin Crew Incharge

Air Atlanta Icelandic
05.2018 - 06.2020

Cabin Crew

InterGlobe Aviations Ltd. "Indigo Airlines"
02.2015 - 06.2018

Education

Masters - Project Management

Algoma University
Mississauga, ON
04-2025

Certification - Digital Marketing

Delhi School Of Internet Marketing
New Delhi
12-2014

Bachelor of Science - Biotechnology

Punjabi University
Patiala
04-2014

Skills

    Sales & Business Development

    Client Relationship Management

    Insurance & Financial Literacy

    Communication & Interpersonal Skills

    Organization & Time Management

    Technical Proficiency

    Adaptable, resilient, and eager to grow in the financial services field

    Entrepreneurial mindset with a passion for helping others

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Certification

  • LLQP License - 2025
  • OMVIC - 2023

LICENCES

Ontario G drivers licence, with clear driving history and abstract

Timeline

Sales Representative

Thorncrest Ford- Dilawri
12.2023 - 02.2025

Customer Relations Manager

Eurolife Healthcare Pvt.ltd
05.2022 - 08.2023

Assistant Manager

Eurolife Healthcare Pvt.ltd
08.2020 - 04.2022

Cabin Crew Incharge

Air Atlanta Icelandic
05.2018 - 06.2020

Cabin Crew

InterGlobe Aviations Ltd. "Indigo Airlines"
02.2015 - 06.2018

Masters - Project Management

Algoma University

Certification - Digital Marketing

Delhi School Of Internet Marketing

Bachelor of Science - Biotechnology

Punjabi University

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Mohpreet Kaur