Moh’d Hamtini
Windsor,ON
Summary
Results-oriented Software and Cloud Engineer with 20+ years of experience in full life cycle application development. Expertise in requirements gathering, testing, and deployment. Specializes in designing, implementing, and automating mission-critical cloud deployments using CI/CD and DevOps processes. Proficient in GCP and Terraform with deep expertise in SQL/PLSQL. Excels in Agile frameworks, actively participating in code reviews and Scrum development. Strong problem-solving abilities with a track record of delivering high-quality code under strict deadlines.
Overview
25
25
years of professional experience
Work History
Software Engineer & Cloud Ops
Millennium Software contract at Ford
Dearborn, MI
10.2016 - Current
- Managed and maintained Google Key Management Service (KMS) to ensure secure encryption key management for cloud services.
- Implemented Google reCAPTCHA with Terraform to automate deployment, enhancing security against bot interactions.
- Developed and managed the Google Certificate Manager, automating SSL/TLS certificate provisioning through Terraform configurations.
- Implemented integration of CAS solutions including Venafi and Mondoo with Ford Cloud Portal, leveraging Backstage.io to develop Python-based API wrappers.
- Implemented robust security measures for access management, enhancing cloud authentication for Azure and GCP.
- Provided operational support for Single Sign-On (SSO) in Pivotal Cloud Foundry, aligning with security requirements.
- Established cloud key management and data encryption guidelines to create a secure data environment.
- Collaborated with various teams to implement security best practices and ensure consistent cloud deployments through managing Terraform configurations.
System Support, IT
Hiram Walker & Sons Limited
Windsor, Ontario
01.2016 - 09.2016
- Analyzed user requirements to determine site objectives and enhance system functionality.
- Provided end users with comprehensive 1st and 2nd level support, minimizing downtime and maximizing productivity.
- Designed and developed user interfaces, ensuring alignment between features and stakeholder expectations.
- Documented system configurations, backup procedures, and recurring systems administration protocols to ensure operational continuity.
- Monitored system performance, ensuring compliance with security and accessibility standards while managing user accounts.
- Implemented timely updates for key software and hardware elements, resulting in enhanced system reliability and functionality.
Senior System Engineer
Aims Web Solution
Sharjah, UAE
12.2007 - 05.2011
- Developed complex Oracle PL and SQL packages, procedures, functions and triggers to support application development.
- Designed new tables, views, materialized views, indexes and sequences according to user requirements.
- Managed multiple projects simultaneously while adhering to strict deadlines.
- Conducted unit testing of stored procedures and functions developed in the database layer.
- Analyzed existing database objects for performance issues and implemented tuning solutions.
- Implemented Oracle database changes based on business requirements.
- Performed code reviews, debugging, optimization and fine-tuning of SQL queries and PL and SQL programs.
- Developed shell scripts to automate the daily maintenance tasks of the databases.
IT Department Supervisor
CareCard Health Insurance Management Co
Amman, Jordan
03.2005 - 11.2007
- Analyzed data to identify areas of improvement within the department.
- Participated in weekly meetings with senior leadership teams to discuss progress.
- Trained employees on new processes or procedures as needed.
- Developed and implemented departmental policies and procedures.
- Resolved customer complaints in a timely manner.
- Established goals for each team member and monitored progress towards those objectives.
- Created reports summarizing daily operations for upper-level management review.
- Installed and configured Oracle Database software, components, and tools.
- Designed high availability solutions for mission-critical databases using clustering technologies.
- Provided 24x7 on-call support for critical incidents related to databases.
- Created and maintained database objects such as tables, indexes, views, triggers, stored procedures.
IT Supervisor
General Arabia Insurance Company
Amman, Jordan
09.2002 - 02.2005
- Resolved complex technical problems related to server infrastructure, networking equipment and applications.
- Oversaw daily backups of servers and databases ensuring data integrity in case of emergency recovery scenarios.
- Performed troubleshooting steps when needed in order to diagnose and resolve technical issues quickly and effectively.
- Maintained up-to-date knowledge of emerging technologies in order to evaluate their applicability for the organization's needs.
- Assisted users with basic setup and troubleshooting of desktop computers, laptops and mobile devices.
- Created detailed documentation regarding system configurations, processes and procedures for future reference.
- Evaluated new products, technologies based on cost, benefit analysis prior to making recommendations for purchase decisions.
- Installed and configured Oracle Database software, components, and tools.
- Managed multiple databases across different environments like development, testing and production.
- Provided 24x7 on-call support for critical incidents related to databases.
System Engineer
TechnoSys
Amman, Jordan
09.1999 - 08.2002
- Coordinated system installations, testing, and code corrections.
- Developed requirements for system modifications and new system installations.
- Improved and corrected existing software and system applications.
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
- Designed, developed and implemented firmware to support embedded system product concepts.
Education
Bachelor of Science - Software Engineering
University of Windsor
Windsor, ON12-2015
Bachelor of Computer Science -
Princess Sumaya University For Technology
Amman, Jordan09-1999
Skills
- Code Writing
- Process Automation
- API Development
- Test Automation
- Agile Methodology
- Software Development
- Python
- Database Management
- RESTful APIs
- NoSQL Databases
- Software Engineering
- System Design
- Project Planning
Timeline
Software Engineer & Cloud Ops
Millennium Software contract at Ford
10.2016 - Current
System Support, IT
Hiram Walker & Sons Limited
01.2016 - 09.2016
Senior System Engineer
Aims Web Solution
12.2007 - 05.2011
IT Department Supervisor
CareCard Health Insurance Management Co
03.2005 - 11.2007
IT Supervisor
General Arabia Insurance Company
09.2002 - 02.2005
System Engineer
TechnoSys
09.1999 - 08.2002
Bachelor of Science - Software Engineering
University of Windsor
Bachelor of Computer Science -
Princess Sumaya University For Technology
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