Mohan Singh
Winnipeg,MB
Summary
Energetically propelled customer engagement and team management to new heights at Platinum Parking and Old Navy, Gap. Excelled in problem-solving and report writing, enhancing brand awareness and driving repeat business. Mastered product knowledge, contributing to a significant improvement in customer satisfaction and operational efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Night Ambassador
Platinum Parking
05.2024 - Current
Customer service
On foot patrolling
Overnight Reports
Reporting Unusual action on site
Performing Regular Duties
Sales Associate
Old Navy, Gap
09.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Certificate - E-commerce
Assiniboine Community College At Robertson
Winnipeg, MBSkills
- Customer Engagement
- Team Management
- Product Knowledge
- Brand Awareness
- Event Coordination
- Problem-Solving
- Decision-Making
- Report Writing
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
Manitoba Security guard license
Basic diploma in MS office
Timeline
Night Ambassador
Platinum Parking
05.2024 - Current
Sales Associate
Old Navy, Gap
09.2023 - 01.2024
Certificate - E-commerce
Assiniboine Community College At Robertson