Nevaeh Toscano

Successfully coordinated event-day operations at Levi's Stadium by guiding employees to their designated positions in a high-pressure environment. Leveraged spreadsheet management to efficiently check-in staff while ensuring proper security clearances. Maintained organization, accuracy, and excellent guidance to contribute to the seamless execution of events.

Operated and managed rides with a focus on guest safety and satisfaction, demonstrating reliability, punctuality, and a strong work ethic. Collaborated effectively with team members to ensure smooth and efficient ride operations, showcasing excellent communication and teamwork skills. Consistently upheld high safety standards and exceeded guest satisfaction benchmarks, achieving operational goals.

Enhanced guest satisfaction and loyalty by creating memorable experiences through interactive activities and personalized service. Proactively assisted with inquiries, delivering exceptional customer support that fostered positive relationships. Leveraged guest feedback to implement service improvements, driving positive reviews and encouraging repeat visits.