Assembled food orders onto pallets with product selection and palletizing for delivery to customers.
Used a hand scanner for food product picking on shelves.
Navigated all areas of the warehouse using an electric pallet truck.
Performed food orders picking in dry, cold and freezing rooms.
Reassigned returned food products onto their respective shelves.
Cleaning of warehouse.
Customer contact service associate
Accenture Mauritius
11.2021 - 12.2022
Draft and distribute clear and professional communications in a timely manner.
Recommend methods to requesters based on communication needs.
Analyze surveys for feedback to improve communication processes and provide feedback to communication owners.
Develop and distribute new agent communications, researching content and obtaining appropriate feedback and reviews as needed.
Develop initiatives to address issues in the agent process impacting agent effectiveness and overall customer experience.
Marketing and Sales officer
BM Bookcentre Company Limited
06.2015 - 12.2019
Marketing new edition books to secondary schools for input into their list of books for the given academic year.
Marketing of imported pre-primary and primary schools to private institutions like Bocage international School.
Sales of books and stationaries to clients in the bookshop.
Dealing with clients regarding face to face and over phone conversation for order of books.
Assist purchasing officer for sales orders regarding the different types of books to be bought.
Data entry into the Company software, Microsoft office excel and performing Letter typing using Microsoft office words.
Assistant Quantity Surveyor
Juddoo Consulting Ltd
02.2014 - 02.2015
Working of takeoffs from Architectural drawings using both paper drawings to produce bill of quantities for tender submission.
Entered data in company software program.
Assisted Senior Quantity Surveyor in assisting new clients regarding feasibility of their desired projects in terms of cost and location.
Learned contractual and legal matters in cases of disputes and litigation issues.
Administrative Officer
Compagnie Mauricienne de Textile Limitee
06.2006 - 07.2010
Entered data into the company software.
Coordinate with the transport department in regards to the drivers schedule of work and transport of materials from warehouse to make up units.
Prepared essential documentation, including memos, reports and minutes of manager meetings.
Answered phone calls, preparing conference rooms and greeting clients.
Education
Bsc (Hons) - Quantity Surveying
University of Greenwich
08.2013
Bsc (Hons) - Mathematics
University of Mauritius
05.2006
GCE A Level -
Royal College
11.2001
GCE O Level Qualification -
N. Saddul College
11.1998
Skills
Bilingual (English and French)
Oral communication
Written communication
Client interaction
Computer literacy
Microsoft Office (Word, Excel, PowerPoint, Project)
Driving license
Ability to work under pressure
Ability to meet tight deadlines
Teamwork
Professional Development
Sysco, Montreal, Quebec Province, Food order Preparator, 02/03/23, 01/21/25, Assembled food orders onto pallets with product selection and palletizing for delivery to customers., Used a hand scanner for food product picking on shelves., Navigated all areas of the warehouse using an electric pallet truck., Performed food orders picking in dry, cold and freezing rooms., Reassigned returned food products onto their respective shelves., Cleaning of warehouse.
Accenture Mauritius, Ebene, Mauritius, Customer contact service associate, 11/22/21, 12/09/22, Draft and distribute clear and professional communications in a timely manner., Recommend methods to requesters based on communication needs., Analyze surveys for feedback to improve communication processes and provide feedback to communication owners., Develop and distribute new agent communications, researching content and obtaining appropriate feedback and reviews as needed., Develop initiatives to address issues in the agent process impacting agent effectiveness and overall customer experience.
BM Bookcentre Company Limited, Curepipe, Marketing and Sales officer, 06/15/15, 12/20/19, Marketing new edition books to secondary schools for input into their list of books for the given academic year., Marketing of imported pre-primary and primary schools to private institutions like Bocage international School., Sales of books and stationaries to clients in the bookshop., Dealing with clients regarding face to face and over phone conversation for order of books., Assist purchasing officer for sales orders regarding the different types of books to be bought., Data entry into the Company software, Microsoft office excel and performing Letter typing using Microsoft office words.
Juddoo Consulting Ltd, Quatre Bornes, Mauritius, Assistant Quantity Surveyor, 02/01/14, 02/28/15, Working of takeoffs from Architectural drawings using both paper drawings to produce bill of quantities for tender submission., Entered data in company software program., Assisted Senior Quantity Surveyor in assisting new clients regarding feasibility of their desired projects in terms of cost and location., Learned contractual and legal matters in cases of disputes and litigation issues.
Compagnie Mauricienne de Textile Limitee, Phoenix, Administrative Officer, 06/10/06, 07/30/10, Entered data into the company software., Coordinate with the transport department in regards to the drivers schedule of work and transport of materials from warehouse to make up units., Prepared essential documentation, including memos, reports and minutes of manager meetings., Answered phone calls, preparing conference rooms and greeting clients.