Mohammed ALtwajiri
Riyadh
Summary
Results-driven Senior Account Manager with a strong focus on business development, negotiation, and partnership cultivation. Proven track record in managing client relationships and driving revenue growth through strategic account planning.
Overview
9
9
years of professional experience
Work History
Senior Account Manager
Leaders Soft
Riyadh
11.2023 - Current
- Managed client relationships to ensure satisfaction and retention.
- Developed strategic account plans to meet client needs and business objectives.
- Collaborated with cross-functional teams to deliver tailored solutions for clients.
- Analyzed market trends to identify growth opportunities within existing accounts.
Relationship Manager
Banque Saudi Fransi
09.2022 - 10.2023
- Cultivated strong client relationships through effective communication and personalized service strategies.
- Analyzed client feedback to enhance product offerings and improve customer satisfaction ratings.
- Developed tailored financial solutions that aligned with clients' individual goals and needs.
- Collaborated with cross-functional teams to streamline account management processes and improve service delivery.
Account Manager
Leaders Soft
Riyadh
12.2020 - 08.2022
- Led client relationship management initiatives to enhance customer satisfaction and retention.
- Developed strategic account plans aligning with client goals to drive revenue growth.
- Mentored junior account managers, fostering development and improving team performance.
- Analyzed customer feedback to identify trends and implement service improvements.
Event Management Specialist
WOW
Riyadh
12.2019 - 05.2020
- Led cross-functional teams to streamline operational processes and enhance service delivery.
- Developed and implemented strategic initiatives to improve customer satisfaction and retention rates.
- Analyzed performance metrics to identify trends and recommend actionable improvements.
- Facilitated training sessions for staff to optimize workflows and enhance team productivity.
Sales Representative
Alsourayia Trading Co
Riyadh
11.2016 - 11.2019
- Developed strong relationships with clients, enhancing customer loyalty and retention.
- Executed daily sales strategies, consistently meeting or exceeding targets.
- Analyzed market trends to identify new business opportunities and improve sales tactics.
- Trained and mentored junior sales staff, fostering a collaborative team environment.
Education
General And Business English
Bayswater
Vancouver, BC01.2026
Business Administration
Fahd Bin Sultan University
Tabuk12.2020
Data Entry Diploma
New Horizons of Minnesota
07.2016
International Advanced Level Certificate in IT Ski
University of Cambridge
London, ON03.2016
Skills
- Business development
- Schedule management
- Excellent negotiation skills
- Partnership development
- Digital marketing
- Vendor management
- CRM systems
Languages
English
Professional Working
Timeline
Senior Account Manager
Leaders Soft
11.2023 - Current
Relationship Manager
Banque Saudi Fransi
09.2022 - 10.2023
Account Manager
Leaders Soft
12.2020 - 08.2022
Event Management Specialist
WOW
12.2019 - 05.2020
Sales Representative
Alsourayia Trading Co
11.2016 - 11.2019
General And Business English
Bayswater
Business Administration
Fahd Bin Sultan University
Data Entry Diploma
New Horizons of Minnesota
International Advanced Level Certificate in IT Ski
University of Cambridge