Mohammad Omar Rasa
Summary
Seeking the right opportunity for a lifelong career in a challenging organization. Aim to become a valuable member of a dynamic group where skills and potentialities can be further explored. Goal is to serve in a challenging work environment that offers vast opportunities for career development, based upon track record of achievements and results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Network Administrator
Afghan United Bank
06.2020 - 07.2022
- Established network specifications by conferring with the user; analyzing workflow, access, information and security requirements, and routing protocols, Maintained security solutions, including firewall, VPN and intrusion detection-prevention systems
- Established network by evaluating network performance issues including availability, utilization, throughput, good put, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections firewalls
- Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation
- Prepares users by designing and conducting training programs; and providing references and support
- Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements
- Updates job knowledge by participating in educational opportunities; reading professional publications maintaining personal networks; and participating in professional organizations
- Protects the organization's value by keeping information confidential
- Implemented corrective plans of action for network availability and latency.
- Established network specifications and analyzed workflow, access, information, and security requirements.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Maintain inventory of equipment and parts as well as documentation thereof
- Developing and documenting standards for computer and network devices Providing support and visit the AUB Branch for network survey and monitoring Providing 24/7 support for critical situations Visit the branches for the network and network-related matters as per the Line Manager's direction Performed other technical duties assigned by the Line Manager.
Network Support specialist
Afghan United Bank
06.2020 - 12.2021
- Incident Management: responsible for technical troubleshooting
- In the event of configuration changes required, escalate to Network Professional / Senior Network Professional to invoke internal, Installed, configured, tested, maintained, monitored, and troubleshooted networked peripheral devices and networking hardware and software products
- Managed and configured NAT policies on the Cisco ASA firewall
- Identified issues and implemented troubleshooting techniques to alleviate downtime and system failure.
- Developed comprehensive documentation of network configurations, procedures, and troubleshooting guides, enhancing team knowledge sharing.
- Maintain all network hardware and equipment, including routers, switches, hubs, etc
- Configure NAT policies on the Cisco ASA firewall
- Configure routing and network protocols such as OSPF,EIGRP spanning tree, VLANs and VPNs Manage and control Sophos XG and Fortinet firewall Developing and documenting standards for computer and network devices Recommending and scheduling repairs to the LAN/WAN Work with vendors and carriers during problem analysis/resolution as required
- Monitor and test network performance and provide network performance statistics Monitor and managed all communication and resolve networking problems through effective implementation of preventive measures for the IT network
- Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts
- Evaluate and recommend for purchase networking hardware and software products
- Monitor network performance and integrity
- Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution
- Performing other technical duties are assigned by the Line Manager Resolve issues that the Helpdesk has escalated within service levels Providing 24/7 support for critical situations Visit the branches for the network and network-related matters as per the Line Manager directions other duties assigned by the manager.
Network Officer
Afghan United Bank
08.2016 - 01.2019
- Installing, upgrading, and troubleshooting networks, networking hardware devices, and software Configure and install software
- Servers, routers, and other network devices Maintaining inventory of equipment and parts, as well as documentation thereof
- Liaisoning with the vendor and monitoring their activities Developed and documented standards for computer and network devices Recommending and scheduling repairs to the LAN/WAN Monitoring LAN/WAN security requirements Providing support and visiting the AUB branch for network survey and monitoring Other technical duties are assigned by the Line Manager Resolve issues that the Helpdesk have escalated within service levels Providing 24/7 support for critical situations Visit the branches for network and network-related matters as per the Line manager's directions and other duties assigned by the manager.
IT Officer
White Constriction Company
01.2014 - 08.2016
- Managed and controlled the DNS (DHCP)
- Active directory
- Maintained, troubles hooted, and administered the use of local area networks (LANs), wide area networks (WANs), mainframe networks, computer workstations, and peripheral equipment
- Evaluate and install computer hardware, networking software, and operating system software
- Load computer tapes and disks and install software, printer paper and forms
- Provided problem-solving services to network users and implemented data software and hardware security procedures
- Provided exceptional IT support for staff members, resulting in increased productivity.
- Perform routine network start-up and close-downs and maintain control records
- Perform data backups and disaster recovery operations
- Set up local area networks and connections to the Internet
- Respond to requests for technical assistance, via phone, electronically Diagnose and resolve technical hardware and software issues Research questions using available information resources Advise the user on appropriate action Follow standard help desk procedures, Log all help desk interactions.
Education
Junior IT Data Analyst Professional Certificate
NPower Canada
Vancouver, BC04.2023
Bachelor of Science - Computer Science
MAIWAND Institute of Higher Education
Kabul, Afghanistan 01.2014
High School Diploma -
Ahmad Shah Masuood
Kabul 01.2010
Skills
- VMware
- Google workspace
- Packet Tracer
- Routing Protocols Expertise
- Network Access Control
- Wireless Networking
- Network Monitoring Tools
- Network Security Management
- Intrusion Detection Systems
- Network Troubleshooting
- Customer Support
- Hardware and software monitoring
- Operating System Administration
- Active Directory Management
- VPN Configuration
Certification
- CCNP (R&S) Cisco Certified Network Professional Routing and switching
- CCNA V3 Cisco Certified Network Associate, Routing and Switching
- MCSA Microsoft Certified Solutions Associated
- CompTIA A+ Certified
- Sophos XG firewall Certified
- Microsoft Azure Fundamentals AZ-900 Professional Certificate
Languages
Python
Limited Working
SQL
Limited Working
Java
Limited Working
Persian
Native or Bilingual
English
Professional Working
Projectmanagement
- Eastnets Safe Watch profiling implemenlation
- Accuity Software
- ATS Afghan payment System
References
References is available if required.
Timeline
Senior Network Administrator
Afghan United Bank
06.2020 - 07.2022
Network Support specialist
Afghan United Bank
06.2020 - 12.2021
Network Officer
Afghan United Bank
08.2016 - 01.2019
IT Officer
White Constriction Company
01.2014 - 08.2016
Junior IT Data Analyst Professional Certificate
NPower Canada
Bachelor of Science - Computer Science
MAIWAND Institute of Higher Education
High School Diploma -
Ahmad Shah Masuood
- CCNP (R&S) Cisco Certified Network Professional Routing and switching
- CCNA V3 Cisco Certified Network Associate, Routing and Switching
- MCSA Microsoft Certified Solutions Associated
- CompTIA A+ Certified
- Sophos XG firewall Certified
- Microsoft Azure Fundamentals AZ-900 Professional Certificate
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