Diverse industry experience, gained through a combination of contract and permanent employment, with the ability to adapt to new environments, and learn new technical skills in a quick and efficient manner.
Skilled in monitoring, analyzing, troubleshooting, and managing a variety of LAN/WAN platforms in a Network Operations Center, Command Center, Data Center, and Control Room environment, consistently finding resolutions to complex technical issues.
Recognized for proven people skills, with the ability to effectively explain highly technical topics and communicate them clearly to individuals with varied backgrounds and skill levels.
Results-oriented, dependable person, who is good under pressure and can think on his feet. Proficient IT offering more than 10+ years of experience in helpdesk operations, Cybersecurity , network maintenance and mobile device support. Applies technical expertise and diagnostic abilities toward solving problems and maintaining usability and performance. Versed in large data storage networks, voice/data innovations and VPNs.
As well expert in Perform firmware patching and maintenance on firewalls, network devices, and servers. Assist with firewall setups and deployments. Monitor network traffic, security events, and logs.
Implement, maintain, and repair routing, IP switching, firewalls, and remote access protocols. Network Technologies - LAN/WAN, Ethernet, TCP/IP, SNMP, VPN, SFTP, VLAN, VoIP, F5, DNS, DHCP, WiFi, Cellular.
Responsibilities Commissioning of corporate communication systems {Addpac VP Phones) and deployment of IP&VolP voice communication systems.
Ensures best practices are exploiting technologies and shared across the organization . Works with cross functional teams to develop IT systems by outlining best practices and best in class systems recommendation. Works with solution architect to ensure projects smoothly transition.