Overview
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant

MOHAMMAD JOHIRUL ISLAM

723 Pharmacy Ave Scarborough

Overview

14
14
years of professional experience

Work History

Distribution Manager

Habib Telecom
Sylhet Bangladesh
03.2018 - 01.2024
  • Optimized distribution processes by implementing efficient inventory management systems.
  • Reduced order fulfillment time through the development of streamlined picking and packing procedures.
  • Managed warehouse operations, ensuring proper storage and handling of products to maintain quality.
  • Improved delivery times with strategic route planning and reallocation of resources.

Customer Service Manager

PSS Markiting
Sylhet Bangladesh
03.2010 - 02.2014
  • Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
  • Increased team productivity by providing ongoing training and support to customer service representatives.
  • Improved response times for customer inquiries with efficient ticketing system management and prioritization techniques.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.

Education

High School Diploma -

Madan Mohan College
Sylhet Bangladesh
03.2009

Skills

  • Sales Promotion
  • Warehousing Operations
  • Operational Excellence
  • Supply Chain Management
  • Quality Management
  • Project Management
  • Distribution Strategy

Languages

English
Limited Working
Bengali
Native or Bilingual

Timeline

Distribution Manager

Habib Telecom
03.2018 - 01.2024

Customer Service Manager

PSS Markiting
03.2010 - 02.2014

High School Diploma -

Madan Mohan College
MOHAMMAD JOHIRUL ISLAM