Zach Klassen

• Increased client retention by providing superior customer service.
• Controlled inventory transactions to reconcile ordering processes with demand forecasts.
• Built and maintained relationships with key suppliers and customers to support seamless operations.
• Improved operational efficiency by recruiting and developing top talent to drive growth initiatives.

• Served high customer volumes during special events, nights, and weekends.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Kept bar presentable and well-stocked to meet customer needs.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Adept in maintaining high quality service with large volumes of 50 or more people

• Reach and maintained higher than ever before seen sales numbers in companies history reaching all time highs of $70,000 monthly during slow winter months.
• Implemented marketing strategies and techniques, increasing revenue, and customer satisfaction.
• Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
• Conducted on-site product demonstrations to highlight features, answer customer questions, and redirect concerns toward positive aspects.
• Researched potential clients and markets to prepare for appointments.
• Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
• Adapted sales techniques to specific clients and promoted products based on individualized client needs.

company'sall-time

• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
• Closed out cash register and prepared cashier report at close of business.
• Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Implemented drink prep procedures, significantly reducing wasted stock.
• Served high customer volumes during special events, nights, and weekends.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.