Professional Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline

Mohammad Ayan Pathan

Paragon Security
Toronto,ON
3
years of professional experience
1
Certification

Reliable security and customer service professional with experience in concierge and public-facing roles. Skilled in parking monitoring, rule enforcement, conflict resolution, and incident reporting. Strong communicator with the ability to handle public complaints professionally and maintain safety compliance. Holds a valid Ontario Class G Driver’s License and seeking a Parking Enforcement Officer position with Toronto Police Service.

Work History

Concierge Supervisor

1 Year 6 Months
Paragon Security | 05.2025 - Current

• Monitored residential property and parking facilities to ensure compliance with building rules and regulations.

• Conducted regular foot patrols of common areas, parking garages, and exterior property.

• Enforced parking policies and issued parking violation notices to unauthorized or improperly parked vehicles.

• Investigated parking complaints and responded to resident concerns regarding parking violations and access issues.

• Maintained accurate records of incidents, parking violations, and daily security activities.

• Operated radio communication systems and coordinated with management, security personnel, and emergency responders.

• Monitored CCTV systems and reported suspicious activities or safety concerns.

• Controlled building access and verified visitors, contractors, and deliveries.

• Provided exceptional customer service while resolving conflicts and addressing resident inquiries.

• Responded to emergencies, alarms, and safety incidents in accordance with company procedures.

• Prepared detailed incident reports and documentation for management review.

Produce Clerk

1 Year 10 Months
Ali's No Frills | 06.2023 - 04.2025

• Stocked, rotated, and replenished fresh produce to maintain product quality and presentation.

• Assisted customers with product selection and provided excellent customer service.

• Inspected produce for freshness, quality, and compliance with food safety standards.

• Maintained clean and organized displays, shelves, and storage areas.

• Received and unloaded deliveries while verifying product quantities and condition.

• Operated pallet jacks and safely handled inventory movement.

• Monitored inventory levels and informed supervisors of low-stock items.

• Followed workplace health and safety procedures at all times.

• Collaborated with team members to ensure efficient department operations.

Education

Associate of Science - Computer Programming

Seneca College of Applied Arts And Technology | North York | 04-2025

• Completed coursework in computer systems, networking fundamentals, and technical support operations
• Gained knowledge of troubleshooting hardware and software issues in Windows-based environments
• Developed understanding of cybersecurity basics, system maintenance, and IT support procedures
• Strengthened problem-solving, analytical thinking, and documentation skills
• Learned professional communication and teamwork in technical service environments

Skills

Parking By-law Enforcement
Customer Service
Conflict Resolution & De-escalation
Report Writing
Incident Documentation
Radio Communication
Foot Patrol Operations
Vehicle Patrol Operations
Attention to Detail
Public Interaction & Community Engagement
Problem Solving
Observation Skills
Traffic & Parking Regulations
Emergency Response Awareness
Ontario Class G Driver’s Licence

Languages

English
Full Professional

Certification

  • Valid G License with clean Abstract
  • CPR Certificate
  • Valid Ontario Security license

Timeline

Concierge Supervisor

Paragon Security
05.2025 - CurrentRead More

Produce Clerk

Ali's No Frills
06.2023 - 04.2025Read More

Seneca College of Applied Arts And Technology

Associate of Science from Computer Programming
Read More
Mohammad Ayan Pathan