Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Mohammad Ayan Pathan

Toronto,ON

Summary

Reliable security and customer service professional with experience in concierge and public-facing roles. Skilled in parking monitoring, rule enforcement, conflict resolution, and incident reporting. Strong communicator with the ability to handle public complaints professionally and maintain safety compliance. Holds a valid Ontario Class G Driver’s License and seeking a Parking Enforcement Officer position with Toronto Police Service.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Concierge Supervisor

Paragon Security
05.2025 - Current

• Monitored residential property and parking facilities to ensure compliance with building rules and regulations.

• Conducted regular foot patrols of common areas, parking garages, and exterior property.

• Enforced parking policies and issued parking violation notices to unauthorized or improperly parked vehicles.

• Investigated parking complaints and responded to resident concerns regarding parking violations and access issues.

• Maintained accurate records of incidents, parking violations, and daily security activities.

• Operated radio communication systems and coordinated with management, security personnel, and emergency responders.

• Monitored CCTV systems and reported suspicious activities or safety concerns.

• Controlled building access and verified visitors, contractors, and deliveries.

• Provided exceptional customer service while resolving conflicts and addressing resident inquiries.

• Responded to emergencies, alarms, and safety incidents in accordance with company procedures.

• Prepared detailed incident reports and documentation for management review.

Produce Clerk

Ali's No Frills
06.2023 - 04.2025

• Stocked, rotated, and replenished fresh produce to maintain product quality and presentation.

• Assisted customers with product selection and provided excellent customer service.

• Inspected produce for freshness, quality, and compliance with food safety standards.

• Maintained clean and organized displays, shelves, and storage areas.

• Received and unloaded deliveries while verifying product quantities and condition.

• Operated pallet jacks and safely handled inventory movement.

• Monitored inventory levels and informed supervisors of low-stock items.

• Followed workplace health and safety procedures at all times.

• Collaborated with team members to ensure efficient department operations.

Education

Associate of Science - Computer Programming

Seneca College of Applied Arts And Technology
North York
04-2025

Skills

  • Parking By-law Enforcement
  • Customer Service
  • Conflict Resolution & De-escalation
  • Report Writing
  • Incident Documentation
  • Radio Communication
  • Foot Patrol Operations
  • Vehicle Patrol Operations
  • Attention to Detail
  • Public Interaction & Community Engagement
  • Problem Solving
  • Observation Skills
  • Traffic & Parking Regulations
  • Emergency Response Awareness
  • Ontario Class G Driver’s Licence

Languages

English
Full Professional

Certification

  • Valid G License with clean Abstract
  • CPR Certificate
  • Valid Ontario Security license

Timeline

Concierge Supervisor

Paragon Security
05.2025 - Current

Produce Clerk

Ali's No Frills
06.2023 - 04.2025

Associate of Science - Computer Programming

Seneca College of Applied Arts And Technology
Mohammad Ayan Pathan