Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mohammad Zain

Milton,Canada

Summary

Service-minded Customer Service Representative with a history of working in the computer and electronics industry. Recognized for ability to communicate with customers and provide exceptional service that ensures positive feedback. Looking to further my knowledge and experience in the network engineering industry. As a fast learner with an interest in technology, I am aiming to use my knowledge as an asset to achieve and provide the best results.

Overview

10
10
years of professional experience

Work History

Sales Representative/Repair Technician

Sheridan Computers
01.2015 - Current
  • Handled daily credit and cash transactions for customers with accuracy and speed while maintaining customer satisfaction
  • Analyzed product to determine root cause of customers' problems and suggested accurate repair recommendations
  • Removed, fixed and replaced components such as LCD screen, home buttons and charging ports

Sales Associate

Under Armour
10.2021 - 07.2022
  • Maintaining sales floor, restocking and replenishing floor
  • Driving sales, Analyzed customers' needs and wants to provide the best product suitable for consumer
  • Greeted customers to provide the best customer experience possible to boost store sales and maintained customer satisfaction

Sales Agent/Field Specialist

Mosaic
08.2017 - 09.2020
  • Greeted customers, offered assistance and provided knowledge support
  • Offering each customer top service and polite support to boost sales and customer satisfaction
  • Logged reports, receipts and sales documents into a digital database to provide to the company

Education

Computer Science - Network Engineering And Security Analyst

Mohawk College
Hamilton, Ontario

High School Diploma -

Jean Vanier Catholic Secondary School
Milton, Ontario
01.2018

Skills

  • Time Management
  • Communication
  • Problem Solving
  • Highly Dependable

Languages

English
Native or Bilingual
Arabic
Elementary
Urdu
Native or Bilingual

Timeline

Sales Associate

Under Armour
10.2021 - 07.2022

Sales Agent/Field Specialist

Mosaic
08.2017 - 09.2020

Sales Representative/Repair Technician

Sheridan Computers
01.2015 - Current

High School Diploma -

Jean Vanier Catholic Secondary School

Computer Science - Network Engineering And Security Analyst

Mohawk College

Similar Profiles

CREATE PROFILE
Mohammad Zain