Mohammad Sabir
Scarborough,Canada
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
7
7
years of professional experience
Work History
Supply Coordinator
Marsan Foods
10.2021 - Current
- Forecasted requirements and set reorder points to maintain optimal levels.
- Improved workflow by reordering supplies to prevent shortages and downtime.
- Worked with supervisors and operators to understand supply needs and bring levels within desired tolerances.
Technical Support Specialist
TED Consulting
01.2020 - 03.2021
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Store Assistant
Salman Autos
01.2017 - 11.2019
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Education
Post-Degree Certificate - IT Business Analyst
Conestoga College
Kitchener, ON08.2022
Bachelor of Information Technology - Bachelor In Computer Application
Lovely Professional University
Punjab06.2016
Skills
- Microsoft SQL
- DBMS
- HTML & CSS
- UNITY
- PHP
- Microsoft Office
- Power BI
- Microsoft Visio
- Microsoft Project
- Documentation Management
- Critical Thinking
- Time management
- Business Process Mapping
Capstone
Work on a real project to design an e-commerce website from scratch for a company in Kashmir, including the necessary paperwork, DFD, structure, framework, product addition, and more.
Internship
- KVCH, Noida, India
- Hadoop is a Java-based open source platform for storing and analysing large amounts of data.
- I successfully completed a six-week internship in Big Data Hadoop, where I gained experience using a sophisticated platform to sort, search, eliminate, and filter data in accordance with needs.
Hobbies
- Road Trip
- Cooking
- Movies
Timeline
Supply Coordinator
Marsan Foods
10.2021 - Current
Technical Support Specialist
TED Consulting
01.2020 - 03.2021
Store Assistant
Salman Autos
01.2017 - 11.2019
Post-Degree Certificate - IT Business Analyst
Conestoga College
Bachelor of Information Technology - Bachelor In Computer Application
Lovely Professional University
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