Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mohammad Rashidi

Montreal,QC

Summary

Resourceful and adaptable professional with experience in retail supervision, customer service, print solutions, and food service. Proven ability to lead teams, manage operations, and deliver exceptional service in fast-paced environments. Skilled in conflict resolution, time management, and technical support, with hands-on experience in printing, shipping, and POS systems. Known for a strong work ethic, attention to detail, and a people-first approach. Fluent in English, French, Farsi, and Turkish.

Overview

4
4
years of professional experience

Work History

Retail Sales Supervisor

Staples
Montreal, Quebec
05.2024 - 06.2025
  • Supervise daily operations and staff in the Services Department.
  • Oversee customer service, and ensure issue resolution.
  • Manage inventory and handle POS procedures, including opening and closing.
  • Train new associates, and monitor performance.
  • Coordinate schedules, and ensure adequate staffing during peak hours.

Barista

Starbucks
Montreal, Quebec
09.2024 - 06.2025
  • Prepared handcrafted beverages and food items with speed, accuracy, and consistency.
  • Delivered exceptional customer service while creating a welcoming and inclusive environment.
  • Managed high-volume orders efficiently during peak hours.
  • Followed food safety and sanitation standards in compliance with company and local health regulations.

Solution Center Specialist

Staples
Toronto, Ontario
02.2021 - 05.2024
  • Provided high-quality customer service in the Print & Marketing Services department.
  • Operated and maintained a variety of printing, copying, and scanning equipment.
  • Processed orders efficiently, and met strict deadlines in a high-volume environment.
  • Processed domestic and international shipping through carriers like Purolator, FedEx, and DHL.

Education

Advanced Diploma - Computer Programming

Seneca Polytechnic
Toronto, ON
04-2023

Skills

  • Team leadership and staff training
  • Customer service and conflict resolution
  • Time management and task prioritization
  • Multitasking in fast-paced environments
  • Clear verbal and written communication
  • First Aid and CPR (certified)

Timeline

Barista

Starbucks
09.2024 - 06.2025

Retail Sales Supervisor

Staples
05.2024 - 06.2025

Solution Center Specialist

Staples
02.2021 - 05.2024

Advanced Diploma - Computer Programming

Seneca Polytechnic

Similar Profiles

CREATE PROFILE
Mohammad Rashidi