Mohammad Maleki
Sales Development Representative
Montreal,QC
Summary
Enterprising Sales Development Representative with vast experience in sales and customer service. Expert in developing sales strategies and techniques and using CRM systems. Focuses on identifying new sales opportunities to increase customer retention.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Development Representative
Jitbase
09.2023 - 07.2024
- Increased sales leads by implementing targeted outreach strategies and personalized followups.
- Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Optimized email campaigns using A/B testing techniques to improve open rates, click-through rates, and lead conversions.
Driver
Uber
09.2022 - 09.2023
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
HR Coordinator
Dr. Omidi Hospital
09.2020 - 09.2021
- Administers health welfare plans, including enrollments, changes and terminations.
- processes required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions.
- performs customer service functions by answering employee requests and questions.
- files documents into appropriate employee files.
- processes mail.
Education
MBA - Business Administration
Izmir University of Economics
Sakarya Cd. No:156, 35330 Balçova/İzmir, Türkiye 05.2001 -
Bachelor of Arts - Political Science
California State University
6000 Jed Smith Dr, Sacramento, CA 95819 05.2001 -
Skills
CRM Management
CRM Tracking
Cold-calling
Customer Relationship Building
Lead Qualification
Email outreach
Leads Prospecting
Languages
English
Native or Bilingual
French
Limited Working
Persian
Native or Bilingual
Software
Hubspot
Microsoft office
Zoominfo
Certification
Licensed Insurance broker-RIBO
Timeline
Licensed Insurance broker-RIBO
03-2024
Sales Development Representative
Jitbase
09.2023 - 07.2024
Driver
Uber
09.2022 - 09.2023
HR Coordinator
Dr. Omidi Hospital
09.2020 - 09.2021
MBA - Business Administration
Izmir University of Economics
05.2001 -
Bachelor of Arts - Political Science
California State University
05.2001 -
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