MOHAMMAD HOQUE
WINNIPEG
Summary
I recently graduated with an Advanced Diploma in Hospitality & Tourism Management, and recently relocated from Vancouver to Winnipeg for new opportunities. Seeking a role in front desk operations, administration, hosting, concierge, or bank teller positions. I am eager to leverage my customer service expertise, team collaboration, and problem-solving skills in a dynamic, growth-oriented environment. A proactive and organized individual with experience streamlining operations and enhancing customer experiences. I am excited to contribute to a professional team, deliver exceptional service, and grow in my new community.
Overview
1
1
Certification
Work History
Sales Area Manager
TELUS Corp.
- Current
- Led a team to consistently exceed targets, driving a 15% increase in performance
- Fostered client relationships, enhancing customer satisfaction and retention
- Developed and implemented strategies to improve team efficiency and productivity
- Identified growth opportunities, contributing to business development.
Guest Host
Rogers Arena
- Delivered top-tier customer service during high-profile events
- Ensured smooth operations by coordinating with various teams
- Handled guest inquiries and resolved issues promptly, maintaining a positive atmosphere.
Team Member
Domino's Pizza
- Assisted in daily operations, including food preparation and customer service
- Maintained cleanliness and adhered to health and safety standards
- Worked collaboratively in a fast-paced environment to meet customer needs.
Cashier
Value Village
- Managed cash transactions and provided efficient customer service
- Supported store operations, including inventory control and merchandising.
Education
Diploma in Hospitality & Tourism Management - Hospitality And Tourism Management
Vancouver Community College
Vancouver, BC12.2023
Skills
- Customer Service
- Team Collaboration
- Problem Solving
- Sales & Client Engagement
- Time Management
- Adaptability
- Communication
- Inventory Management
- Strategic Planning
- Languages: Fluent in English, Hindi, and Urdu
References
Willy A. Aroca, Associate Director, School of Hospitality, Food Studies & Business, Vancouver Community College, warocaaguirre@vcc.ca
Languages
English
Full Professional
Hindi
Limited Working
Bengali
Native or Bilingual
Certification
Serving It Right
Food Safe Level 1
Videography
Creating and sharing visual content on Instagram for 7+ years (@m00z.archrives), with a focus on storytelling, photography, and engaging a growing online community through creative concepts.
Timeline
Sales Area Manager
TELUS Corp.
- Current
Guest Host
Rogers Arena
Team Member
Domino's Pizza
Cashier
Value Village
Diploma in Hospitality & Tourism Management - Hospitality And Tourism Management
Vancouver Community College
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