John Hernandez
Madera
Summary
Results-driven Sales Area Manager with proven expertise in developing sales strategies and enhancing customer engagement. Skilled in team leadership and data-driven decision making, consistently achieving regional sales objectives.
Overview
34
34
years of professional experience
Work History
Sales Area Manager
UMB Bank
Fresno
02.2025 - 02.2026
- Developed sales strategies to meet regional goals and objectives.
- Collaborated with cross-functional teams to enhance customer engagement.
- Trained new team members on sales processes and best practices.
- Participated in regional events to promote products and services effectively.
- Generated reports on weekly, monthly, quarterly basis detailing regional sales metrics such as revenue goals achieved or missed targets.
- Met regional sales objectives by developing and implementing promotion strategies, coordinating sales team and servicing key accounts to fortify business relationships.
- Identified opportunities for cross-selling and up-selling within existing customer base.
- Held weekly meetings with each representative to talk one-on-one, resolve issues and provide tailored training.
- Created and maintained sales environment to support business objectives.
- Supervised sales strategy, training, team structure, and communication of regional sales program.
- Created promotional campaigns to increase sales in the region.
- Recruited, trained, coached, mentored, and evaluated a team of regional sales representatives.
- Led, coached and developed employees to achieve sales goals.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Sales Area Manager
Premier Valley Bank
Fresno
10.2006 - 02.2025
- Developed sales strategies to meet regional goals and objectives.
- Conducted market research to identify potential clients and opportunities.
- Collaborated with cross-functional teams to enhance customer engagement.
- Assisted in preparing presentations for client meetings and product demonstrations.
- Managed client relationships to ensure satisfaction and retention.
- Trained new team members on sales processes and best practices.
- Participated in regional events to promote products and services effectively.
- Developed strategies and plans for regional sales growth.
- Met regional sales objectives by developing and implementing promotion strategies, coordinating sales team and servicing key accounts to fortify business relationships.
- Analyzed regional market trends to discover new opportunities for growth.
- Identified opportunities for cross-selling and up-selling within existing customer base.
- Held weekly meetings with each representative to talk one-on-one, resolve issues and provide tailored training.
- Supervised sales strategy, training, team structure, and communication of regional sales program.
- Created promotional campaigns to increase sales in the region.
- Maintained accurate records of all sales activities including leads generated and closed deals.
- Recruited, trained, coached, mentored, and evaluated a team of regional sales representatives.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Real Estate Agent
London Properties
Fresno
05.2002 - 10.2006
- Facilitated property showings for clients, showcasing features and benefits.
- Managed client relationships through regular communication and updates.
- Negotiated purchase agreements to ensure favorable terms for clients.
- Collaborated with mortgage brokers to streamline financing options for buyers.
- Conducted property valuations to determine competitive pricing strategies.
- Organized open houses, attracting potential buyers and generating interest in listings.
- Responded promptly to client inquiries via phone or email.
- Coordinated appointments to show homes to prospective buyers.
- Promoted property sales through advertisements, open houses and participation in multiple listing services.
Bank Branch Manager
Bank of America
Fresno
03.1992 - 05.2002
- Managed daily operations of branch, ensuring compliance with banking regulations.
- Led team meetings to align branch goals and enhance employee engagement.
- Developed training programs for staff to improve customer service skills.
- Oversaw cash management procedures to maintain security and efficiency.
- Fostered relationships with local businesses to promote banking products and services.
- Resolved customer complaints promptly and efficiently while ensuring excellent customer service standards.
- Conducted regular meetings with employees to discuss goals and performance issues.
- Established relationships with corporate clients to identify potential business opportunities.
Education
Some College (No Degree) - Business Administration
Fresno City College
Fresno, CASkills
- Customer engagement
- Promotional campaigns
- Account management
- Team leadership
- Data-driven decision making
- Effective communication
- Problem solving
- Relationship building
- Cross-selling techniques
- Team recruitment
- Decision-making
- Goal setting
- Product expertise
- Presentation
- Product and service sales
- Relationship selling
- Customer service
- Sales coaching
Timeline
Sales Area Manager
UMB Bank
02.2025 - 02.2026
Sales Area Manager
Premier Valley Bank
10.2006 - 02.2025
Real Estate Agent
London Properties
05.2002 - 10.2006
Bank Branch Manager
Bank of America
03.1992 - 05.2002
Some College (No Degree) - Business Administration
Fresno City College