MOHAMMAD HAMZA
Halifax,Canada
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Experience in customer service, front desk work, and office support. I have a good track record of keeping financial records accurate, offering great service to guests, and making sure the front office runs smoothly. I am skilled at dealing with difficult situations in a professional and efficient way specially in administration services
Overview
6
6
years of professional experience
1
1
Certification
Work History
Concierge
Brenton Suites
Halifax, NS
03.2025 - Current
- Managed guest call operations to guarantee a timely and accurate response to requests.
- Executed administrative responsibilities, encompassing the organization of concierge service documentation.
- Evaluated facility conditions to strengthen safety and security standards.
Front Desk Night Audit
Motel 6
Waco, Texas
01.2020 - 11.2020
- Ensured timely processing of reservation requests and handled phone inquiries efficiently.
- Managed late check-ins and provided guests with relevant amenity information.
- Conducted detailed audits on accounts receivable for accurate billing.
- Reviewed night audit paperwork meticulously, confirming revenue and occupancy statistics.
Front Desk Receptionist
Texas Tech University
Lubbock, Texas
01.2019 - 12.2019
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Communicate and enforce College policies and residence life regulations to students.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Managed multi-line telephone system, directing calls to appropriate departments.
Education
Bachelor of Science - Industrial Engineering
Dalhousie University
Halifax, NS04-2027
Bachelor of science - Geology
Texas Tech University
Lubbock, Texas05-2020
Skills
- Microsoft Project
- Layout Design/Visio
- AutoCAD
- Real estate license
- Production workflow improvement
- Front Office Services
- Geoscientific data management
- Guest Services
Certification
- Real Estate
- WHMIS
- CPR
Timeline
Concierge
Brenton Suites
03.2025 - Current
Front Desk Night Audit
Motel 6
01.2020 - 11.2020
Front Desk Receptionist
Texas Tech University
01.2019 - 12.2019
Bachelor of Science - Industrial Engineering
Dalhousie University
Bachelor of science - Geology
Texas Tech University
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