Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MOHAMED KHALAF

MONTREAL,QC

Summary

Multi-talented, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Always willing to take on added responsibilities to meet team goals. Im a quick learner with a can-do solution oriented attitude.

Overview

20
20
years of professional experience

Work History

Editor and Marketing Associate

Blinkcomag.com
06.2021 - 09.2023
  • Assisted in launch of Blincko Inc’s publication, blinkcomag.com, a luxury lifestyle magazine focusing mainly on travel, luxury automobiles, exceptional architecture and residences, artwork, and more
  • Prepared, rewrote and edited pieces to improve readability and impact.
  • Determined readiness of written pieces, made changes and approved final versions for publication.
  • Reviewed articles for grammar, spelling, punctuation, syntax, accuracy and compliance with quality standards.


Customer Service Retention Specialist

Nordia Inc - Bell Canada
11.2016 - 09.2022
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Recommended products to customers, thoroughly explaining details.
  • Delivered prompt service to prioritize customer needs.

Editor-in-Chief and Production Manager

B&M Media FZLLC
11.2003 - 04.2016
  • Managed the creative and day to day business operations of a boutique media company which published 3 car magazines
  • Responsibilities included managing employees, meeting clients and advertisers on a regular basis, creative writing, and a minimum of 3 test-driven car reviews per month
  • Oversaw, trained and developed writers and associates, assistants and junior editors to optimize production and quality of work.
  • Established editorial direction and publication policies and procedures and monitored and maintained functional consistency.

Education

Bachelor's Degree - Arts and Science - Major Political Science

Concordia University
Montreal, QC
08.2003

Skills

  • Microsoft Office and Apple Suite of productivity programs
  • Team Goals
  • Active Listening
  • Client Satisfaction
  • Team Oversight
  • Customer Interaction
  • Business Development and Planning

Languages

English
Native or Bilingual
French
Professional Working
Arabic
Full Professional

Timeline

Editor and Marketing Associate

Blinkcomag.com
06.2021 - 09.2023

Customer Service Retention Specialist

Nordia Inc - Bell Canada
11.2016 - 09.2022

Editor-in-Chief and Production Manager

B&M Media FZLLC
11.2003 - 04.2016

Bachelor's Degree - Arts and Science - Major Political Science

Concordia University

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