Mohamed Edris
Winnipeg,MB
Summary
Dynamic and detail-oriented pharmacist with extensive experience at The Life Corner LLC, adept at enhancing patient care through effective medication therapy management and strong customer relationship skills. Proven track record in reducing medication errors and ensuring compliance with pharmacy laws, while delivering exceptional service and support to healthcare providers and patients alike.
Overview
6
6
years of professional experience
3
3
Certification
Work History
Pharmacy Assistant
Daly’s Pharmacy
04.2025 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Assisted pharmacy staff with preparing medications and filling orders.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Counted and labeled prescriptions with correct item and quantity.
General Pharmacist
The Life Corner LLC
11.2022 - 03.2025
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
- Implemented medication therapy management programs, resulting in improved patient adherence to prescribed medications.
- Collaborated with insurance providers to resolve billing discrepancies, ensuring timely reimbursement for pharmacy services.
Pharmacist 1
Al Dhafrah Hospitals
01.2019 - 10.2022
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
- Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
- Implemented medication therapy management programs, resulting in improved patient adherence to prescribed medications.
Education
Bachelor Of Pharmaceutical Sciences - Pharmaceutical Sciences
Faculty of Pharmacy, Zagazig University
Zagazig, EgyptMaster Of Clinical Pharmacy - Clinical Pharmacy
Gulf Medical University
Ajman , United Arab Emirates 10.2023
Skills
- Stocking shelves
- Answering customer questions
- Data entry
- Product restocking
- Supply restocking
- POS system operation
- Organizing supplies
- Medication labels
- Resolving complaints
- Document filing
- Dosage form preparation
- Drug inventory control
- Pharmaceutical calculations
- Supply management
- Insurance billing
- Insurance verification
- Secure storage of medications
- Insurance collaboration
- Pharmacy law compliance
- Regulatory compliance
- HIPAA compliance
- Customer relationship management
- Sales techniques
- Labeling and counting
- Submitting insurance documents
- Processing orders
- Proper labeling
- Ordering and stocking medications
- Pharmacy operations
- Medication storage
- Updating computer database
Languages
English
Full Professional
Arabic
Native or Bilingual
French
Elementary
Certification
National Board of Medication Therapy Management
Tennis Table
My favourite Game
Timeline
Pharmacy Assistant
Daly’s Pharmacy
04.2025 - Current
General Pharmacist
The Life Corner LLC
11.2022 - 03.2025
Pharmacist 1
Al Dhafrah Hospitals
01.2019 - 10.2022
Bachelor Of Pharmaceutical Sciences - Pharmaceutical Sciences
Faculty of Pharmacy, Zagazig University
Master Of Clinical Pharmacy - Clinical Pharmacy
Gulf Medical University
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