Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
5
5
years of professional experience
Work History
Gestionnaire De Produits
Alluma Système
Gatineau, QC
02.2024 - 02.2025
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cervice À La Clientèle
Value Village
Orleans, ON
03.2020 - 12.2023
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Représentant Du Service À La Clientèle
Capital Cut Ottawa
Orleans, ON
11.2019 - 02.2020
Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
Enhanced company reputation by providing exceptional customer service and support.
Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Education
High School Diploma -
École Secondaire Alternative
Ottawa, ON
06.2021
Skills
Customer service
Team leadership
Time management
Decision-making
Verbal and written communication English and french
Gestionnaire Produits Digitaux- Moyens de paiement at Banque Internationale pour l'Afrique au NigerGestionnaire Produits Digitaux- Moyens de paiement at Banque Internationale pour l'Afrique au Niger
Analyste de Programme - Santé de la Reproduction & Produits de Santé (RHCS Program Analyst) at UNFPA, RDCAnalyste de Programme - Santé de la Reproduction & Produits de Santé (RHCS Program Analyst) at UNFPA, RDC