Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Carole. McArthur

Lachute

Summary

Dynamic Account Manager with a proven track record at Everest Toys, excelling in client relations and account management. Skilled in negotiating favorable contracts and enhancing customer satisfaction through effective teamwork. Adept at identifying client needs and driving growth initiatives, ensuring a seamless service experience in a fast-paced environment.

Overview

11
11
years of professional experience

Work History

Account Manager - Gestionnaire De Compte

Everest Toys
10.2020 - Current
  • Remote work
  • Assisted in managing client accounts and maintaining positive relationships.
  • Collaborated with sales and marketing teams to support account growth initiatives.
  • Conducted research on client needs to enhance service delivery and satisfaction.
  • Helped prepare presentations and proposals for client meetings and pitches.
  • Participated in team meetings to share insights and contribute to strategic planning discussions.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Negotiated contract terms with clients, securing favorable agreements for both parties.
  • Customer base in Canada in USA for retail, wholesale and 3rd party (Amazon)


Inside Sales - Customer Service

ECHO Power Equipment
09.2014 - 09.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

No Degree - Social Studies

John Abbott College
Sainte-Anne-de-Bellevue

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relations

Languages

English
Native or Bilingual
French
Native or Bilingual

Interests

  • Gardening
  • Animal Care
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Learning new cooking techniques and expanding my culinary skills
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination

Timeline

Account Manager - Gestionnaire De Compte

Everest Toys
10.2020 - Current

Inside Sales - Customer Service

ECHO Power Equipment
09.2014 - 09.2020

No Degree - Social Studies

John Abbott College

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Carole. McArthur