Carole. McArthur
Lachute
Summary
Dynamic Account Manager with a proven track record at Everest Toys, excelling in client relations and account management. Skilled in negotiating favorable contracts and enhancing customer satisfaction through effective teamwork. Adept at identifying client needs and driving growth initiatives, ensuring a seamless service experience in a fast-paced environment.
Overview
11
11
years of professional experience
Work History
Account Manager - Gestionnaire De Compte
Everest Toys
10.2020 - Current
- Remote work
- Assisted in managing client accounts and maintaining positive relationships.
- Collaborated with sales and marketing teams to support account growth initiatives.
- Conducted research on client needs to enhance service delivery and satisfaction.
- Helped prepare presentations and proposals for client meetings and pitches.
- Participated in team meetings to share insights and contribute to strategic planning discussions.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Customer base in Canada in USA for retail, wholesale and 3rd party (Amazon)
Inside Sales - Customer Service
ECHO Power Equipment
09.2014 - 09.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
No Degree - Social Studies
John Abbott College
Sainte-Anne-de-BellevueSkills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
Languages
English
Native or Bilingual
French
Native or Bilingual
Interests
- Gardening
- Animal Care
- Enjoy hobbies that combine physical activity with outdoor exploration
- Learning new cooking techniques and expanding my culinary skills
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Timeline
Account Manager - Gestionnaire De Compte
Everest Toys
10.2020 - Current
Inside Sales - Customer Service
ECHO Power Equipment
09.2014 - 09.2020
No Degree - Social Studies
John Abbott College