Mohamed Attia
Edmonton,AB
Summary
1. Consistent Sales Performance
Achieved and exceeded monthly sales targets through effective relationship building with clients and a deep understanding of their needs.
2. Customer Relationship Management
Developed strong connections with customers, leading to increased loyalty and repeat business.
3. Team Collaboration
Fostered a positive team environment by working collaboratively with colleagues to enhance customer service and improve overall performance.
4. Sales Training Participation
Engaged in various sales training programs that strengthened my ability to meet customer needs and refine sales techniques.
5. Recognition for Customer Service
Received commendations from customers for delivering excellent service and support, contributing to high levels of satisfaction.
6. Accomplished in enhancing sales and customer relationships, I leveraged CRM proficiency and exceptional presentation skills to significantly drive business growth. By mentoring team members and mastering product knowledge, I consistently exceeded sales goals, fostering a culture of achievement and client trust.
Overview
12
12
years of professional experience
Work History
SENIOR SALES ASSOCIATE
Christian Dior Couture
Kuwait
10.2022 - 10.2023
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Trained, coached, and mentored new sales associates for maximum performance.
- Drives business by identifying and selling prospects and maintaining relationships with clients.
- Enhances staff accomplishments and competence by planning delivery of solutions, answering technical and procedural questions for less experienced team members, teaching improved processes, and mentoring team members.
- Expands business opportunities by identifying prospects and evaluating their position in the industry and researching and analyzing sales options.
- Sells products and services by establishing contact and developing relationships with prospects and recommending solutions.
- Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; and recommending profit and service improvements
- Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
- Prepares reports and presentations by collecting, analyzing, and summarizing information.
- Maintains quality service by establishing and enforcing organization standards.
- Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications and other content, establishing personal networks benchmarking best practices, and participating in professional and industry organizations.
Sales Executive
Tory Burch
Kuwait
10.2017 - 10.2022
- Serving customers and meeting their needs.
- Serving Customers through client link service.
- Focusing sales efforts to achieve my the line target.
- Maintaining professional and technical knowledge by attending trainings and workshops. contributes to team effort by accomplishing related results.
- Increase sales by adding more items.
- Checking about plushest.
- Checking about that every items has its own price.
- Sending the daily tracker email of sales.
- Using a range of office software, including email, spreadsheets and databases
- Managing filing systems
- Team up with co-workers to insure proper customer service
- Fluid productive trust relationships with customers.
- Maintained organised, presentable merchandise to drive continuous sales
- Actively seeking out new sales opportunities through cold calling, networking and social media
- Exceeding sales goals and gaining high level of positive sales feedback from customers
Sales Associate
Zara
Kuwait
12.2014 - 10.2022
- Using a range of office software, including email, spreadsheets and databases .
- Managing filing systems.
- Developing and implementing new administrative systems, such as record management.
- Recording office expenditure and managing the budget.
- Remain knowledgeable on products offered and discuss available options.
- Team up with co-workers to insure proper customer service.
- Fluid productive trust relationships with customers.
Sales Associate
JASHANMAL COMPANY
Kuwait
03.2012 - 11.2014
- Managing and motivating a team to increase sales and ensure efficiency.
- Managing stock levels and making key decisions about stock control .
- Analyzing sales figures and forecasting future sales volumes to maximize profits.
- Recording sales figures, for data analysis and forward planning.
- Responding to customer complaints and comments
- Dealing with sales, as and when required.
Education
Pass - Computer Specialization
The Model Institute For Advanced Technological Stu
Egypt Skills
- Product Knowledge
- Management
- CRM proficiency
- CUSTOMER SERVICE
- CLOSING SKILLS
- PROSPECTING SKILLS
- SELF-CONFIDENCE
- PRESENTATION SKILLS
- MOTIVATION FOR SALES
- MEETING SALES GOALS
- TERRITORY MANAGEMENT
- NEGOTIATION
Languages
English
Professional Working
Arabic
Native or Bilingual
Timeline
SENIOR SALES ASSOCIATE
Christian Dior Couture
10.2022 - 10.2023
Sales Executive
Tory Burch
10.2017 - 10.2022
Sales Associate
Zara
12.2014 - 10.2022
Sales Associate
JASHANMAL COMPANY
03.2012 - 11.2014
Pass - Computer Specialization
The Model Institute For Advanced Technological Stu