Mohadesa Mohebi
Richmond Hill
Summary
Dynamic and customer-focused sales associate with extensive retail experience, seeking to contribute to the success of Walking on a Cloud. Committed to delivering exceptional customer service, driving sales, and fostering a positive shopping experience through effective communication and in-depth product knowledge. Eager to enhance the brand image and engage customers by offering tailored solutions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Ever New
11.2024 - Current
Sales Associate
Hudson’s Bay
11.2024 - Current
- Deliver exceptional customer service, guiding customers through their shopping experience and assisting with product selection
- Maintain an appealing sales floor by organizing merchandise and setting up promotional displays
- Foster a collaborative team environment through effective communication and support for new team members
Sales Associate
Winners
06.2019 - 02.2024
- Collaborated with team members to create an aesthetically pleasing and well-organized store environment
- Trained new staff on effective sales techniques and product knowledge to enhance customer interactions
- Conducted inventory counts and supported merchandise orders to ensure optimal stock levels
Cashier and Customer Service Representative
No Frills
05.2021 - 07.2023
- Delivered outstanding customer service by actively listening and resolving customer inquiries in a timely manner
- Processed over $2000 in daily transactions, ensuring adherence to company policies regarding returns and exchanges
Sales Associate
Wyrth
09.2022 - 01.2023
- Assisted customers in selecting products tailored to their needs, resulting in a15% increase in sales
- Consistently met and exceeded weekly and monthly sales goals through dedication to customer satisfaction
Pharmacy Assistant Co-op Student
Elgin Mills Crossing Pharmacy
09.2021 - 01.2022
- Supported daily pharmacy operations under licensed pharmacists' supervision, ensuring accurate medication dispensing
- Scheduled COVID-19 vaccination appointments and managed necessary documentation for customers
Education
Practical Nursing Diploma -
Durham College
Ontario Secondary School Diploma - undefined
Richmond Green Secondary School
06.2022
Skills
- Customer Communication: Exceptional ability to foster positive interactions, enhancing customer satisfaction
- Team Collaboration: Proven capability to work effectively within diverse teams to achieve collective goals
- Sales Acumen: Demonstrated success in utilizing persuasive techniques to exceed sales targets
- Product Knowledge: Comprehensive understanding of products and services to elevate customer engagement
- Time Management: Strong organizational skills to ensure efficient store operations and customer service
- Analytical Problem-Solving: Skilled in addressing customer needs while resolving issues effectively
- Attention to Detail: Meticulous in executing transactions and maintaining accuracy in all processes
- Customer Service Excellence: Consistently surpassing customer expectations through high-quality service
- Adaptability: Performs exceptionally well in fast-paced, high-energy retail environments
- Technology Proficiency: Familiar with sales systems and payment processing technologies
Certification
- CPR and First Aid Certification, March2024
- Worker Health and Safety Awareness Training, September2023
- Food Handler Certificate, March2024
- Infection Control Certificate, November2023
- Sales Training Certificate, May2023
Languages
Persian
Native or Bilingual
Timeline
Sales Associate
Ever New
11.2024 - Current
Sales Associate
Hudson’s Bay
11.2024 - Current
Sales Associate
Wyrth
09.2022 - 01.2023
Pharmacy Assistant Co-op Student
Elgin Mills Crossing Pharmacy
09.2021 - 01.2022
Cashier and Customer Service Representative
No Frills
05.2021 - 07.2023
Sales Associate
Winners
06.2019 - 02.2024
Ontario Secondary School Diploma - undefined
Richmond Green Secondary School
Practical Nursing Diploma -
Durham College
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