Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Moe Shádman

Moe Shádman

Regina,SK

Summary

Dynamic and results-oriented professional with extensive experience at large stores, excelling in sales proficiency and vendor engagement. Demonstrated success in enhancing customer satisfaction through personalized service and efficient problem resolution. Skilled in leveraging advertising and marketing insights to drive sales and inventory management. Proven ability to lift 30 pounds, underscoring a commitment to operational excellence.

Overview

Work History

Personal Shopper

Refah, HYPER-STAR, Etka, large shoe stores, large home appliance stores
1997–1999, 2008–2009, 2013–2014
  • Built rapport with customers to understand their preferences, dietary needs, and shopping habits.
  • Provided personalized shopping experiences, offering tailored recommendations, and suggestions.
  • Addressed customer inquiries and concerns promptly and professionally.
  • Resolved any issues or complaints effectively and efficiently.
  • Used point-of-sale (POS) systems and other relevant software to process orders and manage inventory.
  • Maintained accurate records of customer orders, deliveries, and payments.
  • Adapted to new technologies and systems as needed to improve efficiency and customer service.
  • Assisted with in-store merchandising and displays. Supported marketing and promotional activities.
  • Supported marketing and promotional activities.
  • Contributed to a positive, collaborative team environment.

Produce Replenishment Clerks

Refah, HYPER-STAR, Etka, large shoe stores, large home appliance stores
2001–2003, 2011–2012, 2015–2016
  • Unpacked incoming produce shipments, verifying quantities and quality against purchase orders.
  • Stocked shelves and displays with fresh produce, ensuring proper rotation and facing to maintain quality.
  • Conducted regular inventory checks to identify low stock levels, and potential shortages.
  • Conducted regular inventory checks to identify low stock levels, and potential shortages.
  • Acted as a produce replenisher, rotated stock to ensure first-in-first-out (FIFO) principles, minimizing waste.
  • Cleaned and trimmed produce as needed to prepare it for sale.
  • Created attractive and visually appealing displays, highlighting seasonal produce and promotions.
  • Answered customer questions about produce, provided recommendations, and assisted with selections.
  • Addressed customer concerns and complaints related to produce quality, or availability.
  • Adhered to food safety regulations and best practices to prevent contamination.

General Merchandise Replenishment Clerk

Refah, HYPER-STAR, Etka, large shoe stores, large home appliance stores
2005–2006, 2010–2011, 2017–2019
  • Unpacked and verified incoming merchandise against purchase orders.
  • Stocked shelves and displays with products, ensuring proper rotation and facing. Maintained accurate inventory levels by performing regular stock checks.
  • Maintained accurate inventory levels by performing regular stock checks.
  • Identified and reported any discrepancies or damages to management.
  • Kept shelves clean and organized, free of debris and spills.
  • Ensured that products are properly labeled and priced. Organized and maintained backroom stock areas.
  • Organized and maintained back-room stock areas. Assisted customers with locating products or answering questions.
  • Assisted customers with locating products or answering questions.
    Provided friendly and efficient service to customers. Addressed customer concerns and resolved issues promptly.
  • Addressed customer concerns and resolved issues promptly.
  • Participated in store cleaning and maintenance tasks. Adhered to company policies and procedures, including safety guidelines.
  • Adhered to company policies and procedures, including safety guidelines.
  • Assisted with promotional displays and signs. Operated equipment, such as pallet jacks or dollies.
  • Operated equipment, such as pallet jacks or dollies.

Education

Bachelor of Science - Chemistry

University of Guilan
09-2002

Skills

  • Sales proficiency
  • Vendor engagement
  • Accurate money handling
  • Advertising and marketing
  • Lift up to 20 to 30 pounds
  • Purchase recommendations

Languages

English
Professional
Persian
Native/ Bilingual

References

References available upon request.

Timeline

Personal Shopper

Refah, HYPER-STAR, Etka, large shoe stores, large home appliance stores

Produce Replenishment Clerks

Refah, HYPER-STAR, Etka, large shoe stores, large home appliance stores

General Merchandise Replenishment Clerk

Refah, HYPER-STAR, Etka, large shoe stores, large home appliance stores

Bachelor of Science - Chemistry

University of Guilan

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Moe Shádman