Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
BusinessAnalyst
Moe Saeed

Moe Saeed

Summary

To secure a challenging position that enables me to combine my exceptional communication, customer service, and organizational skills with a passion for fostering teamwork and driving meaningful impact. Aspiring to contribute to a forward-thinking organization, I aim to play a key role in achieving strategic goals, enhancing operational efficiency, and creating exceptional customer experiences.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Federal Security Guard

Commissionaires
01.2021 - Current
  • Conducted patrols, verifying employee IDs to ensure site security
  • Managed incident reports and aided in light administrative tasks
  • Directed employees and visitors, optimizing workflow efficiency
  • Collaborated with team for swift security issue resolution
  • Proactively stayed updated on safety protocols through training.
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.

Front Desk Staff

Leon's
01.2020 - 06.2020
  • Ensured secure guest interactions by verifying details and payments
  • Managed multi-line phones with efficiency and enthusiasm
  • Engaged patrons by warmly welcoming and using strategic questions
  • Collaborated for prompt guest issue resolution
  • Organized front desk for enhanced guest experience.
  • Answered customer telephone calls promptly and appropriately handled needs.

Dining Room Server

The Briton House
01.2018 - 08.2018
  • Maintained impeccable food area sanitation, following government bylaws
  • Delivered exceptional service, fostering positive dining experiences
  • Built rapport with guests, enhancing overall satisfaction
  • Collaborated with kitchen staff for efficient order delivery
  • Adapted to peak dining hours, ensuring smooth operations
  • Addressed guest needs with attentive, personalized service.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.

Education

High School Diploma -

Northview Heights
Toronto, ON
2022

Skills

  • Communication: Excellent verbal and written skills, active listening
  • Customer Service: Exceptional service, issue resolution
  • Organizational: Detail-oriented, time management
  • Teamwork: Collaborative, cross-functional coordination
  • Problem-Solving: Analytical, quick decision-making
  • Leadership: Team guidance, motivation
  • Adaptability: Flexible, thrives in dynamic environments
  • Languages: English, Urdu, French
  • OPSEC: Sensitive info protection, risk mitigation
  • Attention to Detail: Precise task execution, adherence to standards
  • Human Resources: Recruitment, onboarding, HR compliance
  • First Aid Certified
  • Complex Problem-Solving

Certification

  • CPR and AED Training - 2026

Languages

English
Native or Bilingual
French
Limited Working
Korean
Limited Working
Urdu
Native or Bilingual

Timeline

Federal Security Guard

Commissionaires
01.2021 - Current

Front Desk Staff

Leon's
01.2020 - 06.2020

Dining Room Server

The Briton House
01.2018 - 08.2018

High School Diploma -

Northview Heights
Moe Saeed