Mireille Mardelene
Winnipeg,Canada
Summary
Diligent HealthCare Aide with a strong background in providing compassionate patient care. Proven track record of supporting daily living activities and fostering positive relationships with patients. Demonstrated ability to utilize communication and teamwork skills to enhance patient outcomes effectively.
Overview
17
17
years of professional experience
Work History
HealthCare Aide
CH Health and Home Care Services
01.2020 - 01.2024
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Maintained a clean, safe, and well-organized patient environment.
- Documented vital signs to inform nurses and physicians of any changes in patient status.
- Managed challenging behaviors in dementia patients using evidence-based interventions.
- Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
- Reduced patient anxiety through effective communication and active listening skills.
- Kept accurate records of patients' care, condition, and progress.
- Participated in ongoing training opportunities to stay current with best practices in health care aide services.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Cleaner
Best Western Plus Winnipeg Airport Hotel
01.2015 - 01.2020
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Used time management and efficient cleaning methods to meet deadlines.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Grocery Clerk
Chipa Market
01.2012 - 01.2015
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Collaborated with team members to meet daily objectives and maintain smooth store operations.
- Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.
Day Care Worker
Momamia Day Care
01.2013 - 01.2014
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
Customer Service and Sales
African Fashion Shop
01.2011 - 01.2012
- Achieved personal and store sales goals by applying sound customer service and sales protocol.
- Trained new hires on store policies, procedures, and best practices in customer service and sales techniques.
HIV/Aids Counselor
Ramsha Red Cross
01.2007 - 01.2008
- Provided crisis intervention services for newly diagnosed clients, helping them navigate their emotions and adapt to their diagnosis.
- Participated in ongoing professional development opportunities to stay abreast of current research and best practices in HIV/AIDS counselling.
- Collaborated with healthcare professionals to develop comprehensive care plans, ensuring the best possible outcomes for clients.
- Improved patient understanding of HIV/AIDS by providing clear and concise counselling sessions.
Education
HealthCare Aide Certificate -
CHN College
01.2020
English as an Additional Language
Mosaic Newcomer Family Resource Network
01.2016
Entry Program - Orientation and Language Program for Newcomers
Altered Minds Inc.
01.2015
High School Diploma - undefined
Mboko Institute
01.2009
Skills
- HealthCare Aide
- Organizational skills
- Active listening
- Support services
- Compassionate
- Reliable team player
- Patient care
- Patient relationship building
- Patient-focused care
- Healthcare ethics
- Light housekeeping
- Vital signs monitoring
- Preparing meals
- Patient lifting
- Documenting behaviors
- Quality assurance
QUALIFICATIONS
- Over four years of experience as a healthcare aide
- Physically fit with good stamina (able to lift 30 lbs)
- Capable of performing tasks while standing for extended periods
- Team player with the ability to work independently
- Quick learner and hardworking
- Able to provide a criminal record check
Languages
English
Professional Working
French
Full Professional
swag
Full Professional
Timeline
HealthCare Aide
CH Health and Home Care Services
01.2020 - 01.2024
Cleaner
Best Western Plus Winnipeg Airport Hotel
01.2015 - 01.2020
Day Care Worker
Momamia Day Care
01.2013 - 01.2014
Grocery Clerk
Chipa Market
01.2012 - 01.2015
Customer Service and Sales
African Fashion Shop
01.2011 - 01.2012
HIV/Aids Counselor
Ramsha Red Cross
01.2007 - 01.2008
English as an Additional Language
Mosaic Newcomer Family Resource Network
Entry Program - Orientation and Language Program for Newcomers
Altered Minds Inc.
High School Diploma - undefined
Mboko Institute
HealthCare Aide Certificate -
CHN College
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