Erum Hafeez
Winnipeg,Canada
Summary
Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Healthcare Aide
Superior Care Health Agency
02.2026 - Current
- Transport patients (wheelchair or stretcher)
- Maintain patient rooms and make beds
- Support daily activities and rehabilitation
- Provide basic patient care (bathing, feeding, grooming, positioning)
Walmart Associate
Southdale Walmart
10.2022 - Current
- Provide an amazing shopping experience that will encourage positive customer relations and loyalty
- Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
- Cover the sales floor and help ensure all visual standards are met
- Created seasonal clothing displays, including dressing and arranging mannequins
- Assisted customers with dressing rooms, including bringing clothing in different sizes
Healthcare Aide
Practicum Meadowood Manor
11.2025 - 01.2025
- Provided compassionate, patient-centered care to individuals in healthcare and residential settings
- Assisted patients with activities of daily living, including bathing, dressing, grooming, feeding, and toileting
- Supported patient mobility, including transfers, repositioning, and use of mobility aids
- Monitored patient comfort and reported changes in condition to nursing staff
- Followed care plans, infection control procedures, and health & safety regulations
- Maintained patient dignity, privacy, and confidentiality always
- Assisted with basic housekeeping tasks to ensure a clean and safe environment
- Offered emotional support and reassurance to patients and their families
- Worked effectively as part of a multidisciplinary healthcare team
Helper/ Cashier
Spice House
05.2018 - 10.2018
- Maintained organized, clean, and properly labeled storerooms
- Assisted with inventory receiving, storage, and rotation (FIFO)
- Followed food safety, USPH, and workplace safety standards
- Prepared internal and external food and supply orders
- Collects payments and makes changes for customers who pay cash.
Education
Bachelor of Education - B.Ed.
University of Education
Lahore, Pakistan01-2011
Bachelor of Arts - undefined
University of Punjab
Lahore, Pakistan01-2005
Skills
- Certified Health Care Aide (HCA)
- Personal care & hygiene assistance
- Autism & disability support
- Trauma-informed & safety-focused care
- Nonviolent Crisis Intervention (NVCI)
- De-escalation & behavioral support
- Mobility assistance & transfers
- Medication assistance (as permitted)
- Clear, compassionate communication
- Cultural sensitivity & inclusivity
- Patient-centered care & dignity
- Team collaboration & independent work
- Strong organization & time management
- Microsoft Office (Word, Excel, PowerPoint)
- Email & Internet Applications
- SAP
- Core
- 2020 Software
- Patient assessments
- Reliable team player
- Compassionate caregiver
- Vital signs monitoring
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Partnered with a team of 3 in implementing, assisting patients with personal care, mobility, and comfort needs.
- Achieved good result through effectively helping with ADLs.
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Certification
- Health Care Aide Certificate — 2025
- CPR & First Aid — 2025
- Nonviolent Crisis Intervention (NVCI) — 2023
- WHMIS — 2025
- Food Handler Certification — 2025
- Criminal Record Check — 2025
- Child Abuse Registry Check — 2025
- Adult Abuse Registry Check — 2025
Interests
- I enjoy helping others and giving back to the community
- Reading
- Animal Care
- Personal Development and Self-Improvement
Timeline
Healthcare Aide
Superior Care Health Agency
02.2026 - Current
Healthcare Aide
Practicum Meadowood Manor
11.2025 - 01.2025
Walmart Associate
Southdale Walmart
10.2022 - Current
Helper/ Cashier
Spice House
05.2018 - 10.2018
Bachelor of Arts - undefined
University of Punjab
Bachelor of Education - B.Ed.
University of Education