Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Melika Khandan

Woodbridge,ON

Summary

Highly communicative worker with enthusiasm for every task. Willing to take on lots of responsibility. Good at handling multitude of tasks and facilitating action. Trustworthy individual with established customer service skills. Eager to learn and always willing to pitch in and help. Dedicated to offering exceptional assistance to team members and clients. Positive and upbeat with strong relationship-building abilities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Transport Truck Dispatcher

Diamond Motor Freight Inc.
03.2022 - Current
  • Checked that each scheduled route was appropriately covered by delivery drivers.
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Monitored and tracked status of shipments in transit to confirm on-time delivery.
  • Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
  • Worked closely with customers to effectively resolve issues and complaints.
  • Coordinated driver dispatch to accomplish daily delivery requirements.

Receptionist

Remys Lashes
02.2018 - 02.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.

Education

Certificate - Medical Aesthetics

Aesthetics & Hairstyling College Of Canada
Woodbridge, ON
03.2019

High School Diploma -

Richmond Green Secondary School
Richmond Hill, ON
06.2017

Skills

  • Recordkeeping
  • Critical Thinking
  • Complex Problem-Solving
  • Customer Service
  • Team Collaboration
  • Telephone Etiquette
  • Customer Inquiries
  • Sales Expertise
  • Guest Satisfaction
  • Health Code Compliance
  • Safe Serving Knowledge

Languages

English
Full Professional
Farsi
Limited Working

Certification

Medical Esthetician

Timeline

Transport Truck Dispatcher

Diamond Motor Freight Inc.
03.2022 - Current

Receptionist

Remys Lashes
02.2018 - 02.2022

Certificate - Medical Aesthetics

Aesthetics & Hairstyling College Of Canada

High School Diploma -

Richmond Green Secondary School

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Melika Khandan