
Community Manager at RBC Royal Bank with a proven track record in enhancing customer satisfaction and engagement. Expert in operational risk and compliance, successfully led cross-functional teams to implement impactful initiatives, driving service improvements and fostering strong client relationships. Skilled in project management and problem resolution, I thrive in delivering results.
Portuguese Cultural Centre of Mississauga - Public Relations Director 2003-2006, 2014-2021
Federation of Portuguese Business and Professionals - Board Chair 2007, Board Member 2006,2008
Luso Canadian Charitable Society, Vice -Chair 2007-2018
Abrigo Centre - Board Member 2018, Board Chair 2019-2026