Mitra Varasteh
North Vancouver,BC
Summary
Energetic and detail-oriented Barista with solid experience in preparing high-quality beverages and delivering excellent customer service. Skilled in espresso machine operation, latte art, and maintaining a clean, organized, and welcoming café environment. Proven ability to work efficiently during busy hours while ensuring accuracy in cash handling and order processing. Recognized as a reliable team player committed to enhancing customer satisfaction and contributing to overall café success.
Overview
7
7
years of professional experience
Work History
Server and Cashier
Narenj Restaurant
North Vancouver, BC
05.2025 - 07.2025
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Barista
Starbucks
Dubai
02.2023 - 10.2024
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Barista
Starbucks
Turkey
08.2022 - 01.2023
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Controlled line and crowd with quick, efficient service.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Shift Leader
Retro Cafe
Iran
04.2018 - 04.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Education
Certificate - Social Media Marketing
Accio Learning Group
Toronto, ON07-2025
Bachelor of Arts - Architecture
Khayyam University
Iran06-2013
Skills
- Cash handling accuracy
- Drink preparation speed
- Time management
- Team player
- Attention to details
- Table resetting
Timeline
Server and Cashier
Narenj Restaurant
05.2025 - 07.2025
Barista
Starbucks
02.2023 - 10.2024
Barista
Starbucks
08.2022 - 01.2023
Shift Leader
Retro Cafe
04.2018 - 04.2021
Certificate - Social Media Marketing
Accio Learning Group
Bachelor of Arts - Architecture
Khayyam University