Mitchell St. Cyr
Azilda,Ontario
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
6
6
years of professional experience
Work History
Street Outreach Worker
The Salvation Army Ottawa Booth Centre
06.2023 - 03.2024
- Enhanced community relationships by conducting regular outreach, engaging with individuals experiencing homelessness.
- Improved access to resources for homeless individuals through consistent coordination and collaboration with local service providers.
- Assisted clients in obtaining housing by providing support throughout the application process and connecting them to available resources.
- Increased overall client stability by developing personalized case management plans addressing individual needs and goals.
- Provided crisis intervention services when needed, effectively deescalating tense situations and ensuring client safety.
- Maintained accurate records of client interactions and progress, ensuring efficient communication among team members and adherence to confidentiality standards.
- Served as a liaison between clients experiencing homelessness and various social service agencies, advocating on behalf of each individual''s specific needs and rights.
Executive Assistant
Sudbury Action Centre For Youth
09.2018 - 10.2022
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Improved office efficiency by implementing new filing systems and document management processes.
Harm Reduction Community Support Worker
Sudbury Action Centre For Youth
09.2018 - 10.2022
- Advocated for client rights, ensuring equitable access to necessary services and resources across diverse populations.
- Educate community members on the importance of harm reduction services, safe syringe disposal and Naloxone training
- Provide safe injection and inhalation kits to the community in need
- Safely collect discarded syringes around the community
- Participated in interviewing new staff and making hiring decisions
Housing Worker Assistant
Sudbury Action Centre For Youth
09.2018 - 10.2022
- Assisted supervisor with housing case management
- Worked with chronically homeless individuals to help them achieve stable housing using a Housing-First approach
- Wrote accurate and timely casenotes, filed documents, as well as conducted home visit
- Assisted placement supervisor with day-to-day activities in effort to prevent homelessness
- Provided information about the Landlord & Tenant Board
- Assisted placement supervisor with intake process
Education
Diploma - Social Service Worker
Cambrian College
Greater Sudbury, ON06.2018
Certificate - Motivational Interviewing Level 1
CCB Training
Ottawa, ON02.2024
Certificate - SPDAT
CCB Training
Ottawa11.2023
Skills
- Client Advocacy
- Suicide Prevention
- Mental health awareness
- Needs Assessment
- De-Escalation Techniques
- Community Engagement
- Boundary Setting
Languages
English
Native or Bilingual
Timeline
Street Outreach Worker
The Salvation Army Ottawa Booth Centre
06.2023 - 03.2024
Executive Assistant
Sudbury Action Centre For Youth
09.2018 - 10.2022
Harm Reduction Community Support Worker
Sudbury Action Centre For Youth
09.2018 - 10.2022
Housing Worker Assistant
Sudbury Action Centre For Youth
09.2018 - 10.2022
Diploma - Social Service Worker
Cambrian College
Certificate - Motivational Interviewing Level 1
CCB Training
Certificate - SPDAT
CCB Training
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