Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Misty Montez

Selma,CA

Summary

Dedicated Certified Pharmacy Technician with proven expertise in optimizing workflow and enhancing patient care. Skilled in medication documentation and inventory management, I excel in problem-solving and team collaboration, ensuring accurate prescription filling and compliance with regulatory standards. Committed to maintaining confidentiality and supporting pharmacy operations effectively.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Pharmacy Inventory Specialist

CVS Pharmacy
02.2022 - Current
  • Maintained comprehensive documentation of all inventory-related activities, supporting audit readiness and regulatory compliance requirements.
  • Ensured uninterrupted patient care by proactively identifying potential supply chain issues and addressing them effectively.
  • Provided reliable assistance during annual physical inventories, enabling seamless reconciliation with electronic records.
  • Enhanced inventory accuracy by conducting regular audits and updating the pharmacy management system accordingly.
  • Collaborated with pharmacists to manage the controlled substance inventory, adhering to federal and state regulations.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
  • Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.

Pharmacy Inventory Specialist

CVS Pharmacy
06.2011 - 02.2022
  • Created and updated regular inventory reports and records.
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Participated in regular cycle counts to confirm accuracy of inventory records.
  • Promoted a culture of continuous improvement within the team by encouraging idea generation and problem-solving initiatives.
  • Maintained comprehensive documentation of all inventory-related activities, supporting audit readiness and regulatory compliance requirements.
  • Ensured uninterrupted patient care by proactively identifying potential supply chain issues and addressing them effectively.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Entered and processed patients' prescriptions into internal system.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.

Pharmacy Technician

CVS Pharmacy
03.2009 - 06.2011
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

Education

College of The Sequoias
Visalia, CA

Skills

  • Proficient troubleshooting abilities
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Accurate medication documentation
  • Inventory management
  • Efficient data entry
  • Prescription filling and labeling
  • Attention to detail
  • Effective organization skills
  • Regulatory compliance
  • Supporting pharmacy operations

Languages

Spanish

Certification

  • CPhT - Certified Pharmacy Technician
  • CPR Certified, American Red Cross - 04/2024

Timeline

Pharmacy Inventory Specialist

CVS Pharmacy
02.2022 - Current

Pharmacy Inventory Specialist

CVS Pharmacy
06.2011 - 02.2022

Pharmacy Technician

CVS Pharmacy
03.2009 - 06.2011

College of The Sequoias

Similar Profiles

CREATE PROFILE
Misty Montez