Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kathleen Laughlin

Carson

Summary

Proven Pharmacy Technician offering demonstrated skills in prescription fulfillment and insurance billing combined with firm grasp of operational practices and regulatory requirements. Promotes loyalty by satisfying customers with friendly and personalized service. Maintains organized, secure, and safe drug inventories at all times. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented. Consider myself a quick learner and am willing to learn any new tasks or aspects of pharmacy.

Experienced with managing pharmacy inventory to ensure optimal stock levels and minimize discrepancies. Utilizes data analysis and precise record-keeping to support efficient pharmacy operations. Strong understanding of team collaboration and adaptability to changing needs.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Pharmacy Inventory Specialist

Long Beach Memorial Medical Center
11.2024 - Current
  • Reduced stock discrepancies by implementing a robust tracking system for medication storage and dispensation.
  • Evaluated vendor performance periodically to ensure that only high-quality products were procured from reliable sources.
  • Optimized space utilization within the pharmacy storage areas, allowing for better organization and easy access to medications when needed.
  • Reduced expired or damaged medications waste by closely monitoring expiration dates and promptly removing items as needed.
  • Coordinated with suppliers to resolve any discrepancies between purchase orders and delivered products, ensuring smooth operations within the pharmacy department.
  • Supported patient care by maintaining adequate stock levels of critical medications, avoiding potential shortages or delays in treatment.
  • Assisted in cost reduction initiatives through accurate inventory control and strategic purchasing decisions.
  • Streamlined medication ordering process, ensuring timely delivery of essential medications to patients.
  • Completed physical inventory counts each month.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Sorted and delivered materials to different work areas and staff.
  • Implemented inventory control measures that effectively reduced medication stockouts and improved overall patient satisfaction.
  • Analyzed historical usage data to forecast future demand accurately, preventing stockouts and overstock situations.
  • Developed strong relationships with pharmaceutical representatives, staying informed on industry trends and new product offerings.
  • Participated in continuing education opportunities to stay current on best practices in pharmaceutical procurement and inventory management.
  • Identified opportunities for cost savings through bulk purchasing agreements, 340B eligibility or alternative sourcing options while maintaining quality standards.

Lead Certified Pharmacy Technician

CVS
02.2007 - 06.2025
  • Help with recordkeeping by running reports, checking data, and resolving discrepancies
  • Minimize risk and maintain accuracy through consistent adherence to proper medication-handling techniques and industry best practices
  • Avoid product waste with proper stock rotation procedures and overstock returns
  • Create weekly staff schedules and daily task assignments for staff
  • Maintain efficiency by balancing customer needs with pharmacy workload
  • Keep inventory accurate with effective management and regular cycle counts
  • Handle prescription orders at counter, in drive-thru line and via electronic submissions
  • Keep over-the-counter medications and other pharmacy-related supplies well-organized and stocked for customers
  • Secure drug supplies, closely following pharmacy procedures and monitoring access
  • Meet customer needs with fast and knowledgeable pharmacy support
  • Proficient in billing of insurance companies and transactions of payment
  • Support pharmacists by measuring, counting and labeling prescriptions
  • Manage records and transactions with high accuracy
  • Proficient and accurate with order entry
  • Prevent record-keeping and service errors with accurate data entry, verifying information and correcting issues immediately.
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
  • Coordinated with suppliers to ensure timely restocking of high-demand items, preventing potential sales losses.
  • Conducted regular inventory audits to ensure stock levels were accurately maintained, minimizing discrepancies.
  • Conducted detailed inventory analysis reports for management review, informing strategic decision-making.
  • Monitored supply chain disruptions and proactively adjusted orders, maintaining stock levels during peak periods.
  • Ensured uninterrupted patient care by proactively identifying potential supply chain issues and addressing them effectively.
  • Implemented inventory control measures that effectively reduced medication stockouts and improved overall patient satisfaction.
  • Increased staff awareness of proper medication handling protocols through regular training sessions and communication updates on relevant guidelines changes.
  • Provided reliable assistance during annual physical inventories, enabling seamless reconciliation with electronic records.
  • Maintained comprehensive documentation of all inventory-related activities, supporting audit readiness and regulatory compliance requirements.

Inpatient Certified Pharmacy Technician

Saddleback Memorial Medical Center
02.2024 - 11.2024
  • Mitigated potential drug shortages by monitoring usage trends, adjusting stock levels accordingly, and promptly notifying relevant parties of any supply issues that arose as the back-up buyer.
  • Contributed to a positive team atmosphere through consistent communication and collaboration with pharmacy staff members.
  • Safeguarded patient confidentiality by adhering to HIPAA guidelines when handling sensitive medical information.
  • Managed the medication storage system, ensuring proper organization and maintenance of medications according to regulatory requirements and best practices.
  • Assisted pharmacists in preparing intravenous solutions, ensuring accurate measurements and sterile techniques for optimal patient outcomes.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
  • Aided in training new pharmacy technicians, serving as a knowledgeable resource and mentor for their professional development.
  • Maintained compliance with federal regulations and hospital policies by properly disposing of expired or damaged medications.
  • Participated in hospital-wide initiatives aimed at improving patient care, such as interdisciplinary committees focused on medication safety and utilization management.

Pharmacy Inventory Specialist

Long Beach Memorial Medical Center
05.2022 - 02.2024
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Established and updated patient profiles, medications and insurance details.
  • Billowing 340B orders as well as buying 340B eligible drugs from outside vendors
  • Worked the problem desk which entailed following up on Rx orders with problems, processing prior authorizations and following up on them
  • Identified opportunities for cost savings through bulk purchasing agreements or alternative sourcing options while maintaining quality standards.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Assisted in planning and executing annual physical inventory counts, collaborating with cross-functional teams to ensure accuracy and efficiency during the process.

Lead Pharmacy Technician

CoVax Program CVS
12.2020 - 06.2022
  • Collaborated with team members to meet daily demands and handle challenging projects
  • Constantly reevaluated and executed processes to ensure optimal proficiency in system
  • Set up COVID vaccine clinic sites to be safe and efficient
  • Processed and billed COVID vaccines that were administered
  • Prepared supplies needed for Vaccine clinics
  • Organized and confirmed vaccine clinic details for multi site clinics
  • Administered COVID vaccines
  • Administer flu vaccines
  • Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
  • Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.
  • Reduced waste by identifying and addressing issues in stock rotation practices.
  • Managed disposal of obsolete inventory in environmentally responsible manner, ensuring compliance with regulations.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.

Education

High School Diploma -

Saint Anthony High School
Long Beach, Ca
06-2005

Skills

  • Billing support
  • Regulatory compliance
  • Insurance reconciliation/ processing
  • Proper Labeling Procedures
  • Point of Sale Systems Proficiency
  • Prescription Filling and Labeling
  • Data Entry
  • Prioritization and Organization
  • Verbal and Written Communication
  • Proficient with QS1 and RxConnect
  • Proficient with prior authorization processing on CoverMyMeds
  • 340B Purchasing
  • Cost reduction
  • Supply chain coordination
  • Demand forecasting
  • Purchasing strategies
  • Inventory reconciliation
  • Inventory control

Certification

  • Certified by the Pharmacy Technician Certification Board (PTCB)
  • Certified Pharmacy Technician (CPhT)

Timeline

Pharmacy Inventory Specialist

Long Beach Memorial Medical Center
11.2024 - Current

Inpatient Certified Pharmacy Technician

Saddleback Memorial Medical Center
02.2024 - 11.2024

Pharmacy Inventory Specialist

Long Beach Memorial Medical Center
05.2022 - 02.2024

Lead Pharmacy Technician

CoVax Program CVS
12.2020 - 06.2022

Lead Certified Pharmacy Technician

CVS
02.2007 - 06.2025

High School Diploma -

Saint Anthony High School

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Kathleen Laughlin