Mirzet Saracevic

• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
• Provide technical support to the Quality Assurance Technologist by conducting final audit reviews,analyzing tendered pay items and test results for accuracy and completeness.
• Conducted material sample collection and analysis, reported deficiencies, and produced weekly reports.
• Skilled in reviewing and reporting on Quality Acceptance sheets for accuracy and consistency,calculating and recording statistical analysis of aggregate test results, and determining the required quantity of bitumen asphalt cement.
• Assisted in managing multi-million-dollar projects, preparing aggregate production reports, base course production reports, contract review reports, and communicating effectively with
  Regional PM/SPM to determine payments and ensure accuracy and consistency.
• Expertise in the Materials Analysis System (MAS) database and experienced in promoting health and safety inspections and ensuring regulatory compliance.

Accomplishments:

• Successfully identified and reported recurring issues, which led to effective cross-departmental collaboration and resolutions, enhancing overall operational efficiency and reducing the frequency of similar problems in the future.
• Provided essential technical support in final audit reviews and analysis, enhancing the overall quality and completeness of tendered pay items and test results.
• Managed and navigated the Materials Analysis System (MAS) database effectively, leading to smooth operations and consistent regulatory compliance. Also spearheaded health and safety inspections to ensure a safe and compliant work environment.

• Assemble materials using hand and power tools.
• Propose potential quality or productivity enhancement.
• Review of finish parts to ensure accuracy against drawings.
• Read and understand blueprints, specifications and drawings.
• Working safely and efficiently, following safety rules and standard operating procedures.
• Communicate with maintenance or engineering personnel regarding setup of equipment and technical issues.
• Complete all other tasks as assigned.

Accomplishments:

• Successfully proposed and implemented multiple quality and productivity enhancements, resulting in a 15% increase in overall efficiency and a 10% reduction in waste.
• Demonstrated exceptional understanding of blueprints, specifications, and drawings, leading to a 98% accuracy rate in review of finished parts against drawings, contributing to the high standards of quality control in the organization.
• Improved cross-departmental communication by establishing a streamlined protocol with maintenance and engineering personnel. This led to quicker resolution of equipment setup and technical issues, reducing downtime by 20%.

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Train students and contract staff on ArcGIS software, cost estimating, safety, regulations and technical skills.
• Collect material samples at remote sites. Analyze and approve samples in a lab. Report deficiencies.
• Produce weekly reports and update Excel spreadsheets. Conduct health and safety inspections.

Accomplishments:

• Selected by senior management to train/mentor employees, Promoted to a trainer in 2 months.
  Achieved the highest quality assurance standards due to exceptional accuracy and detail-focus.
• Introduced a process change for sample collection to improve team efficiency by up to 60 hours per month.
• Worked varying schedules of up to 14.5 hours per day for 14 days (day and nights).

• Frequently acted as site foreman in managing job sites, supervising labourers, equipment operators and drivers.
• Worked closely with engineers and job estimators to plan and execute daily workloads.
• Operated, inspected, maintained and repaired heavy equipment.
• Delegated tasks to crew members to ensure job efficiency and adherence to timelines.
• Interpreted blueprints to determine accurate measurements for elevations for road construction.

Accomplishments:

• Generated cost savings for the company through more effective project planning and resource utilization.
• Advanced to a supervisor in 2017, utilizing leadership, planning, decision-making and problem-solving skills.

• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Investigated and resolved customer inquiries and complaints quickly.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.
• Trained new personnel regarding company operations, policies and services.

Accomplishments:

• Advanced from a produce clerk to more responsible customer service roles within the first month.
• Promoted due to courteous and friendly nature in interacting with customers, strong teamwork skills, ability to problem-solve customer concerns and immediately learn new skills.